Does anything ...

... ever happen in here?

To put it another way, IDNet always had an almost flawless reputation, but when they introduced ADSL2+, (BT WBC/WBMC), there did seem to be quite a lot of issues.

Now the forum seems almost moribund, as though you are all too busy/contented using a working system. I'm thinking of joining on Fibre Lite or Fibre Plus so came here to find the snags.

Errr ..., I'm still looking ! Where are they hidden ?

You're more or less right

Most of what action there is happens on the IDNetters support forum- http://www.idnetters.co.uk

Have a look- you can see the technical sections without registering, but you'll need to join if you want to post or see the others.

You don't have to be an IDNet customer to join and we don't bite. Well, not very often



edit- it's a semi-official support forum, IDNet host it and keep an eye open on it, but it's run by users/volunteers, not IDNet staff.

Edited by billford (Thu 03-Feb-11 10:14:08)

IDNet? Snags? There aren't any. I've been with them for three years now and have never had a problem nor cause for complaint. Same boring old 6.7 meg download speed 24 hours a day, 7 days a week throughout the year. No throttling etc etc. Yawns!

Yes, nothing much has happened on IDNet.

Having said that, they still havn't sorted out our poor internet connection, always blaming BT for everything, yet not getting them to solve line and exchange problems. Crowded local exchange excuse for more than a year now?

In reply to a post by JNeuhoff:

Yes, nothing much has happened on IDNet.

Having said that, they still havn't sorted out our poor internet connection, always blaming BT for everything, yet not getting them to solve line and exchange problems. Crowded local exchange excuse for more than a year now?

IDNet can ask BT to fix line or exchange problems, but they can't make them do it. And if it needs significant money being spent on new kit or more capacity, they almost certainly won't.

BT will go their own sweet way, same as always.

Edited by billford (Thu 03-Feb-11 11:29:42)

In reply to a post by JNeuhoff:

Having said that, they still havn't sorted out our poor internet connection, always blaming BT for everything, yet not getting them to solve line and exchange problems. Crowded local exchange excuse for more than a year now?

Surely, if it was that bad you'd have gone elsewhere by now...... Since you must be on a BT wholesale connection you have plenty of others to choose from

In reply to a post by Tacitus:

In reply to a post by JNeuhoff:

Having said that, they still havn't sorted out our poor internet connection, always blaming BT for everything, yet not getting them to solve line and exchange problems. Crowded local exchange excuse for more than a year now?

Surely, if it was that bad you'd have gone elsewhere by now...... Since you must be on a BT wholesale connection you have plenty of others to choose from

Too true, after 4 years at 4512 and above I had line problems and Idnet accepted BT's claim that my line could only achieve a 2500 sync despite previous BTSpeedtest evidence to the contrary. The story was that lines vary over time and this was the new reality.

BT charged Idnet £119 for an engineer visit and even though none of my equipment was used during the test which still showed the fault, it was claimed that the loss was entirely due to my disconnected wiring and equipment. After weeks of low sync rates I moved to another ISP and at the exact moment of changeover my line sync'd at 4000+ and now stands at 5196.

Idnet still claim that this enormous change in sync rate at the exact moment of changing ISPs was simply normal line performance changes. Idnet would not challenge BT's extremely poor line testing.

Just move ISPs and see what happens, AAISP will even give you a 30 day trial while they try to fix your line.

Hmmm.

That's two bad reports on CS already. That's worrying.

In reply to a post by RobertoS:

Hmmm.

That's two bad reports on CS already. That's worrying.

You can ignore Mr. Neuhoff, he's always complaining! He ought to move to TT

enormous change in sync rate at the exact moment of changing ISPs

you either went onto LLU, changed product to ADSL2+ or had an SNRM profile reset.