My hunch is that the problem lies between the properties cited in my original post and a pole or the cabinet- somewhere the two lines are close together rather than down at the exchange.

In reply to a post by ARD:

My hunch is that the problem lies between the properties cited in my original post and a pole or the cabinet- somewhere the two lines are close together rather than down at the exchange.

Seems almost certain . But how you get it sorted is beyond me.

What about migrating to AAISP they offer to get an existing line fault fixed within the 1st month ,if they can't then you are free to leave without charges, plus they i believe do roiling monthly contracts too, so that maybe a way forwards,
other than that complain to bt openreach for creating a fault situation on your line,but i doubt that you would get far without proof

In reply to a post by tommy45:

What about migrating to AAISP they offer to get an existing line fault fixed within the 1st month ,if they can't then you are free to leave without charges, plus they i believe do roiling monthly contracts too, so that maybe a way forwards,

I know someone who did this, and AAISP managed to persuade BT after enough events to resolve the really obscure problem . His line went from just about 1.5meg to 7.5meg. (Small country exchange, 20CN only).

The problem was water damage to the roof of the exchange, and it was dripping exactly onto his line card. His previous ISP was a corporate BTbusiness connection; and after 4 years they claimed his line was only capable of 1.5meg and there was nothing they could do.

So AAISP works, if you have the money.

That's a great tip! I'll visit their website. Thanks! However, I'd like IDNet to work through this issue with me and will be in contact againnext week. Meanwhile, I'm continuing to monitor the situation.

I'm still enjoying speeds of 6-7 mbps but won't for long if stability issues continue o get worse. I'll look into AAISP but will be in touch with IDNet at some stage in the coming week.

First, thanks to everybody who read my initial post and responded with their thoughts on the matter�including a touch of much needed humour.

Secondly, Simon from IDNet phoned this morning and we ran through the events since the afternoon of 3 March. I received the professional and pleasant support service that is a key factor in attracting many punters to IDNet-- plus the offer of a test router. There was no loss of sync yesterday; I�ve had one drop this morning. No obvious pattern is emerging.

My trusty SpeedTouch is packed away for the time being and the BT Voyager is at the test socket. It�s a case of time will tell, I suppose, but it�s good to know Simon is on the case.