Welcome to O2's world of ambiguity.
Try their form for moving your phone number. The third question is;
Your phone number: Errrrrrrrrrrrrrrrrr? Is this the number I have with them, my existing number or my home number or contact number or...?
I eventually - after reading lots of blurb established that this was the number I wanted to move, but it could have been made so much easier if the question was 'The number you wish to move:'
Des
The original 32 bit junkie now snorting pure 64. Sky Broadband, Wired, Wireless, VoIP, 2 Macs, 2.5 Hackintoshes, 3.5 PCs, OS X, Windows XP, WIndows 7, Ubuntu.
Rehab is for quitters