Cracked Macbook

Just 1 week out of warranty and my macbook case cracks.

Has this happened to anyone here and if so how did they proceed?

Being over 100 miles from the nearest apple store mine was brought from Curry.

This may be the last mac I buy if this is the quality of the thing.

HELP!!!

Kel.

Sadly this is quite common with the plastic Macbooks and is clearly due to poor design. In fact, it happened to a German friend's Macbook but she never bothered to get it fixed. I certainly would have.

All I can suggest is that you contact Apple, they may have an extended repair programme for the Macbook.

Has it cracked along the front edge where your wrists would be? If so that is a known problem and should be fixed even if out of warranty.

Correct. Call Apple Support on 0870 8760 753.

Give them the Serial number of your computer and a very brief explanation.

Now ask to be put through to Customer Relations to obtain a CS Code (out of warranty override).

Ones Customer Relations have agreed to a free top case replacement you will be able to take the laptop to any Apple Authorised Service provider (notice the CS code is only valid for that one specific part, if there are other things wrong with the machine you need to tell them there and then).

Hope this helps.

thanks for this guys,

i'll let you know how I get on.

Kel.

I believe Apple "screwed" up with making the old macbook casing from plastic. Hence why they use aluminium now.

Other laptops use dull thick ugly plastic and this is probably why these break less. Apple use different materials.

Anyway, the new ones are aluminium and less problematic (although you can dent it).

Unfortunately the aluminium ones although sturdier, have a pitiful 'airport' range compared with the plastic enclosed antennas.
mervt

Maybe. But I have a Macbook pro and have never cared about wifi range.

my experience is that my old style MBP is maybe a little less sensitive to wi fi strength than my macbooks.

maybe.

Funny you should mention this - my macbook has a small crack along the right front edge which my sleeve catches occasionally. I will take it to the Apple store now I know it is a common fault. Presently sellotape is being used as an effective temporary fix.