In reply to a post by gilesjuk:

If I were you I would change banks.

Ditto. I'd also change iTunes account fully. You still know the u/n & p/w for the stuff you've bought already, and can enter that info if/when required.

It's pretty annoying that while you can delete your card details in iTunes you can't in the Apple Store account. Can't even delete your account.

You can change all the details though. Just open a crepe hotmail account, and change the personal info.

Wonder how many of >these< that there are.

Mr[s] S Tolen-Card
and 'Change of addy to:"

1a BCD
Anonymouse Drive,
Randomshire
No-Where
AB1 2CD.??

Dorty Teevin B's, par example.

I think your best bet is to tell Santander that you will take them to small claims court.
If you can produce good enough evidence you would win, and they know it.
Regards,
Martin

But if you change the card details it verifies them and then refuses the change. Now you can enter an invalid billing address, but I'd still rather my details weren't in there.

I buy songs and apps, and one or two *Mac apps only. Have stopped now.

*Never thought that I'd have a MacBook Pro - I'd wanted one for years, and am so very happy that I managed to get one.

My PC would eat the MBP, but never mind. I love it.

Logged into my online banking yesterday to find that the money was returned...not sure who actioned it.

I did send a complaint email to Santander which may have been how...or maybe iTunes refunded.

I haven't had a reply from either party yet to say who has.

Nice one!

Santander are p**s poor when it comes to fraud. I had a similar issue.

I had to request esclation and reminded them that they have duty of care to secure my funds and I had never authorised such transactions regardless of how it was done and who the retailer was.

Unfortunately it takes reminding them that your not a mug and you know what you're on about for them to give in!