Something has just occurred to me- does the iMac use wireless to connect to your LAN? I've occasionally found one of mine to be very slow to establish a connection (for no good reason that I've ever discovered) and until it has got a connection it doesn't really want to play.

If so, it might be worth seeing what happens with a wired connection to the router.

Nope it's directly into the router and then the BT Modem for Fibre which we had done about 6 weeks ago.

Never had a installation cd this iMac was all pre/installed and the only thing that I came away with from BestBuy at the time was 3 years Apple care.

And on that note that's who I will be asking next,might as well use there services so I shall be giving them a call Monday to ask about my options like a clean install and why it seems to take 2 or 3 minutes to now boot and kick in when it only took about 40 when I first had it,it's not like I have a full hard drive,infact it's a terabyte in size and there is about 870 gig free .

Have rang Apple on several occasions and have found them really good and helpful apart from one occasion when it took them weeks to sort out a problem with my email settings which had my girlfriends name in a greyed out area I could not change to mine.

Apparently it was a server side issue....not that I remotely know what's that all about.

Edited by time2die (Sun 29-Sep-13 18:18:36)

Apple support is usually pretty good, but they can sometimes be a bit hard to convince that a problem is at their end!

See what they say on Monday, if they can't sort it out on the phone they may suggest taking it to a Genius Bar at an Apple Retail store- if they can't sort it out then nobody is likely to. If necessary I'd expect them to have the facilities to do a clean install, but whether they'd also do the migration from your TM backup I don't know, you'd need to ask.

Trips to a Genius Bar can be inconvenient but they're worthwhile (that's from reports here and elsewhere, I've never yet needed them). There's a list of Apple Retail stores in the UK here, hopefully there's one not too far away.

Don't really fancy karting this Imac around if I'm honest ,i have Mountain Lion Installed i was wandering if you can backtrack and install just Lion,i say that because a lot of people that have Lion and based on forum posts i have read seem to prefer that O/S as better than the upgrade Mountain Lion.

Anyway i shall ring them and see what options i have,they may remotely access it and check out whats the issue,just installed this program called CLEANMYMAC and have run that and apparently this has freed up 3 gig of space....Not sure i believe this but I'm going to reboot it now and set the timer.

Edited by time2die (Mon 30-Sep-13 01:34:28)

I skipped Lion (initial comments weren't favourable) so can't comment personally, but most people I know who used it upgraded to Mountain Lion at the first opportunity... but each to their own.

Good luck on Monday

Yeah and excuse all the typo errors in my posts,i bet you think im about 12 or something,only when i read through them again later do i think to myself ...this post makes no sense and how did that word get in that sentence .

Sorry

No worries- I know from your other posts around tbb that you're a (fairly ) normal human being, and I've seen a lot worse

Cheers.