Technical Discussion
  >> Apple Issues


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | 3 | (show all)   Print Thread
Standard User time2die
(eat-sleep-adslguide) Mon 09-Mar-15 16:29:35
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: micksharpe] [link to this post]
 
I just rang Apple care and spoke to a nice guy with the issues i talked about,first things first according to him and the apple website the Macbook Pro is not a laptop but a personal computer and is not supposed to be mounted on My lap or any other for that matter as it apparently effects the cooling based on the vents on the very side of the Macbook Pro.

I explained that when i first had the laptop/Personal Computer on several occasions when it was mounted on my Lap i had no issues or any other sign of heat from beneath,only the last 3 or 4 times has this been a issue and i am not doing anything different just browsing websites.

Also on the shutdown he agreed it wasn't shutting down correctly and informed me i had the option to return it to the shop with the 14 day returns policy which he tends to think i have.

Not sure about the pixelated boxes that i get when replying to threads on this forum.as its one of the few forums i actually post stuff and it has only happened on here as i have not posted anything else anywhere else.

Might just ring the shop and see what they have to say regarding these issues.
Standard User micksharpe
(legend) Mon 09-Mar-15 16:45:27
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: time2die] [link to this post]
 
He's right. They shouldn't really be referred to as laptops but everyone does. The Apple website calls them "notebooks". They should really be used on hard surfaces whenever possible. When I use my old Windows "laptop" in bed, I always place it on top of a large book to keep it as cool as possible.

The fact that you are having problems with the display indicates that you should return it to Apple and get it checked out.

One question you should ask yourself is "Do I need such a powerful machine?" If you can downgrade to a slower machine with less memory, you should have a system that will run a lot cooler.

Sweet Thames, run softly till I end my song,
Sweet Thames, run softly, for I speak not loud or long.

Edited by micksharpe (Mon 09-Mar-15 16:55:58)

Standard User time2die
(eat-sleep-adslguide) Mon 09-Mar-15 16:53:57
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: micksharpe] [link to this post]
 
I only have issues with the display Mick when replying to threads on this forum but its a intermittent fault that has happened about 3/20 times.

Just rang the actual shop and regards the shutdown error with black screen and cursor still moving according to him in the shop his does that and so do the ones on display in the shop,he seems to think its a firmware issue but funny how Apple care didn't say the same.

The bloke at the shop said he would exchange it if its having issues like may be the fan isn't working correctly and suggested i download Handbreak and run a test and convert a Avi file to MP4 as this apparently will really test the machine and he said the fan would definitely kick in when doing the conversion,if not then there is a issue according to him.


Register (or login) on our website and you will not see this ad.

Standard User billford
(elder) Mon 09-Mar-15 17:15:19
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: time2die] [link to this post]
 
In reply to a post by time2die:
according to him in the shop his does that and so do the ones on display in the shop
I think I'd want to see that demonstrated before I'd believe it�

Bill
A level playing field is level in both directions.

_______________________________________Planes and Boats and ... ______________BQMs: IPv4 IPv6
Standard User time2die
(eat-sleep-adslguide) Mon 09-Mar-15 18:10:29
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: billford] [link to this post]
 
Me to,i shall run this test and if the issues persist and I'm not happy i will return it no doubt about it.
Standard User deleted
(deleted) Tue 10-Mar-15 01:46:35
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: time2die] [link to this post]
 
I've had one of these for some time. It does run quite warm after a while, even, as you say, just browsing. I've also got a 17" MBP which does run really hot. So much so that I do not use it as a laptop. It is actually too heavy for that use anyway.

Regarding the screen issues you have a fault there. Take it to an Apple store and they will likely exchange it without question. I have always found Apple after sales service very good, especially if you opted for "Applecare".

BTW, have just been listening to the Radio 4 program on the Apple watch... not tempted but did take a look at the Apple website and saw the new MBA. Very tempted.
Standard User billford
(elder) Tue 10-Mar-15 06:44:53
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: deleted] [link to this post]
 
In reply to a post by Kaoshan:
� the new MBA. Very tempted.
It's very nice, but you may need to budget for some adaptors. It's only got one port, and it's USB-C.

It does everything from charging the battery to providing external video crazy

Bill
A level playing field is level in both directions.

_______________________________________Planes and Boats and ... ______________BQMs: IPv4 IPv6
Standard User stniuk
(experienced) Tue 10-Mar-15 11:36:52
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: billford] [link to this post]
 
I bought my daughter a lap table type thing, it had a cushion bottom and hard upper surface for her 'laptop'. She was using it in bed with the quilt almost covering the whole machine and wondering why it was getting hot.
Standard User goldenoldie
(knowledge is power) Tue 10-Mar-15 12:37:40
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: deleted] [link to this post]
 
Mine's not a Retina - but it's my main machine and in use a LOT.

Because it can run warm I have it on a sloping stand which holds it up with the keyboard at a slight angle - more comfortable for work I find.

Bought it off E-bay [ I think ] some many moons ago [ the stand :) ] and it folds totally flat so can travel with me

This is the sort of idea - though it's not what I use e-bay

I've even tried looking on Amazon for what I use - can't find it frown

Basically it's a small , fold out case ,about 3ins high and the top and bottom open up with a pair of legs that unfold [ they go in diagonally across the case ] with upturned ends that hold the MPB at a nice angle for working. when folded it's about 10 ins longhand possiby 1/2 ins thick.

Has a wee label on it - a lower case d but there's a blue 'thread' that comes from the top of the round bit of the d and comes down to the base at a teeny distance from it. It's so simple - I think it cost me a Fiver and it works !!

According to Amazon this is what I bought in 2013 Amazon

Suppose it could be < doubtful > but I would not use it for anything bigger than my 13 ins.

-------x-------x-------x-------x-------x-------x-------x-------x-------x-------x
If a thing ain't broke --- DON'T FIX IT
Experienced in making a mess of things smile
MacBook Pro on OSX 10.9 ,Virgin Super Hub , [ sssh - and a PC wired lappy using XP Pro ] all on Virginmedia 100 meg
Standard User billford
(elder) Tue 10-Mar-15 12:51:38
Print Post

Re: Macbook Pro 15 Inch with Retina display ?


[re: goldenoldie] [link to this post]
 
In reply to a post by goldenoldie:
According to Amazon this is what I bought in 2013 Amazon
According to Amazon I've got a couple of those, but mine don't look like the picture! They sound identical to your description:
� a small , fold out case ,about 3ins high and the top and bottom open up with a pair of legs that unfold [ they go in diagonally across the case ] with upturned ends that hold the MPB at a nice angle for working. when folded it's about 10 ins longhand possiby 1/2 ins thick.

Has a wee label on it - a lower case d but there's a blue 'thread' that comes from the top of the round bit of the d and comes down to the base at a teeny distance from it.
Cheap and cheerful and does the job smile

edit- mine were only £1.99 (+p&p) at the time ooo

FWIW, one of them is quite happy with a 17" laptop (Asus, not Apple tongue) sat on it full time.

Bill
A level playing field is level in both directions.

_______________________________________Planes and Boats and ... ______________BQMs: IPv4 IPv6

Edited by billford (Tue 10-Mar-15 12:57:20)

Pages in this thread: 1 | [2] | 3 | (show all)   Print Thread

Jump to