Nothing ever will get it FIX for nearly 9 months now! Why it taking bloody ages to get it FIX?
Slow speeds sounds as if lots more users in an area than planned for. Fixing this isn't easy, if the network link from mast to the core network is full, this can be upgraded.... but in most cases its the radio side, so you need a new mast... to take some of the load of the existing. Councils routinely reject new masts... sadly.
OR could be replacing hardware with the Government requirement to remove Huawei, or they're getting ready for the merger with Vodafone.
24 years of broadband connectivity since 1999 trial - Live BQM