I really hate Three

Very annoying with Three service status keep saying this since March 2024
https://i.ibb.co/XtpDd4r/Screenshot.png (very very boring one)

Nothing ever will get it FIX for nearly 9 months now! Why it taking bloody ages to get it FIX?

Useless and hate Three!

4G download 2.78Mbps and upload sometime failed and network error!

Edited by adslmax (Sat 23-Nov-24 00:36:20)

I have the same, but only since yesterday.

In reply to a post by adslmax:

Nothing ever will get it FIX for nearly 9 months now! Why it taking bloody ages to get it FIX?

Slow speeds sounds as if lots more users in an area than planned for. Fixing this isn't easy, if the network link from mast to the core network is full, this can be upgraded.... but in most cases its the radio side, so you need a new mast... to take some of the load of the existing. Councils routinely reject new masts... sadly.

OR could be replacing hardware with the Government requirement to remove Huawei, or they're getting ready for the merger with Vodafone.

Also i believe they haven't finished switching off 3g!

Yep, you can see that on the map. Although they can turn it off remotely so I assume areas they haven’t they know 4G has insufficient capacity.

Openreach by the Madeley 5G mast are suppose to do the work this week but was cancelled now until next month is very frustrating indeed. I think it won't get any better until next year. I got no 2G, 3G, 5G just 4G but awful very slow speed. And keep getting disconnected time to time. Really fed up.

Connection still bad this morning, but walking around to our local Lidl I bumped into an Ericsson engineer poking around in the box below our mast. I think he said a transmitter had gone down but he'd fixed it and everything was back working properly.

Tested back home at 90.9/33.2 Mbps

Huzzah!

Very strange there is no mast around Lidl in Madeley. How odd?

apparently they have altered the sims so that they don't see the masts anymore ...

That said, my local one decides to cut me off as soon as i get out of my house, so its either a reboot or a quick switch to 3g/2g and then back to lte/3g/2g

In reply to a post by Taras:

apparently they have altered the sims so that they don't see the masts anymore ...

I would have thought if the SIM says "3G not available" that some phones will ignore this and use anyway!

In reply to a post by jchamier:

In reply to a post by Taras:

apparently they have altered the sims so that they don't see the masts anymore ...

I would have thought if the SIM says "3G not available" that some phones will ignore this and use anyway!

short answer i don't know, i only took it from somebody from ispreview 🙈. I don't know what data is stored on a sim - which i would have thought at at the most its a few kb !!!!

Look like Three 5G has switched on now. but speed capped at 100Mbps down and 50Mbps up at the moment from Aqueduct.

CI: 13781065
eNb: 53832
CID: 73
TAC: 2053
PCI: 314
BW: 10+15+100 MHz
EARFCN: 99
RSSI: -101 dBm
RSRP: -99 dBm
RSRQ: -9dB
SNR: 4dB
CQI: 13
TA: 13 (1.0 km)
Band: B1, B3, n48 (4G LTE 2100 + 1800) (5G NSA 3600)

There seem speed issues at Aqueduct! Disappointed Thought they would be over 500Mbps down and over 40Mbps for normal range? But good upload thought!

https://www.speedtest.net/result/a/10532253214

https://i.ibb.co/vQdmMj4/Screenshot-20241126-151649-...

Just putting smarty into my 5G Router Hub NR5103E

https://www.speedtest.net/result/17059744353.png
https://pic.nperf.com/r/3548458684616259-tpiHD88l.png
https://i.ibb.co/0MWL78H/NR5103-E-Aqueduct-5-G-Hub.png

In reply to a post by adslmax:

There seem speed issues at Aqueduct! Disappointed Thought they would be over 500Mbps down and over 40Mbps for normal range? But good upload thought!

site might be waiting for upgraded network connection, could be on a 4G era 1gigabit link and waiting for the telco to upgrade to 10 gigabit.

In reply to a post by jchamier:

site might be waiting for upgraded network connection, could be on a 4G era 1gigabit link and waiting for the telco to upgrade to 10 gigabit.

I just got back from Aqueduct, download 145Mbps upload 155Mbps stood next to the 5G mast using 5G.

I changed to 4G LTE, download 80Mbps and upload 110Mbps.

I think you are quite right, the mast must be on 1gigabit link for now.

The Aqueduct 5G are getting worse now was 950m away from the 5G straight line. Still it got issues on it. Not great!

4G: https://www.speedtest.net/result/a/10562167931

5G: https://www.speedtest.net/result/a/10562166034

Don't know if Three aware of the issues all last week and this week with no sight of improvement yet!