Lucky you. My experience of Vodafone was so bad, I'd never go back. The other thing that Vodafone "forgot" to do was to contact me when the contract ended, to offer an upgrade, something T-Mobile haven't failed to do on my other business phone.

it might be because you were on contract, i can understand them being motivated to retain a contract customer... the number i ported was just a payg so they probably didnt care.

Just when I thought I'd seen the last of Vodafone, and heard the last of the "all are operators are currently busy, please hold" messages, the daft doofusses issued me with a credit note on a closed account ! Another twenty minutes at the 0871 rate to sort it out ! Jeez, anyone who deals with this company should seek counselling !

yeah, at least you got something back though I guess.

I had to call them back again yesterday, as I didnt realise when I ported the number to o2 that the phone was network locked to voda. but the lady said it was no problems, i gave her the imei and she raised a request to samsung to generate an unlock code, which she said normally can take up to 72 hours. and it didnt cost me anything which is nice.

i think vodafone are by far the worst and most useless service i have ever dealt with.internet conection is rubbish complaints is rubbish, staff are rude and rubbish . my advice to anyone thinking of going to vodafone is AVOID LIKE THE PLAGUE

I agree with this 100% and would add the website is hopeless. A great example of how not to have a customer facing website!

...however, the service is very good. I have a 3G mobile and two dongles. All work very well and good coverage. Just hope they never go wrong!

18 month old subject from out the grave

Vodafone Broadband service is worst in Delhi, India. For 3.6 Mbps line, I am getting only 5-7 kbps download speed when my device show signal strength excellent.

I tried to post this to stir our non-service, but they Voda keeps removing it, so I'll try here for us Salsbarians:


Vodafone mobile broadband is the worst time wasting full of [censored] telco non-service I experienced in Oz, and that's already bad!

In Salisbury SA:
- signal strength is ok, but often goes slow - nowhere near the speeds they claim, had 'upgrades' - still goes slow, drops out, changes to wet string GPRS, fuks you around for hours trying to work on the Net while downloads & links time out..

Everywhere:
- Customer No-Service when calling, left online waiting for 40minutes listening to [censored] & [censored] messages only to have line drop out. Happened on several occasions last week & one couldn't even recharge on line... useless, better off going to our screaming kid library without the voda headfucks.

- [censored] 'direct' number offered by Voda broadband mob - still long waits, and without a silence option one is forced listening to [censored] 'music' & most annoying [censored] messages about being 'flat out', hang on, with you shortly, nearly there, ect, & promo's... even using the callback option, a computer calls back, and puts you on hold again, also to drop out after 20minutes!
WHATA LOADA [censored]. Not going back to Voda when modem expires. Any tips?

I posted in vodafone forums but didn't even get a response from staff

best going into store if you can.