3 mobile broadband costs

I got a 3 mobile broadband dongle two weeks ago.

I check carefully when I use it as I don't want to go over the 5Gb for the month.I have a one month rolling contract for £15 per month.

I checked MY 3 and I've been billed from 25 Aug up to 1 Sept and then from 1Sept for a month.

So when they take the DD on the 19th it's a little over £18.

All good.

From the 25 Aug to 1 Sept I used 718Mb.
In the last week I used even less.

I still have my other 02 dongle as well and was using that.


Anyway last night I was on 3 mobile broadband for a short while and up comes a text from 3.

"You are almost at your credit limit".

So now I am afraid to use the 3 dongle even though this month I've hardly used it anyway.

It says phone 3 customer services from your 3 mobile for free.

I don't have a 3 mobile.

It also give an 0843 no which is too expensive to phone from my mobile.

There is also a regular no for use if you are overseas and I suppose I could try that but if I have a long wait that can get expensive as well.


So the 3 mobile broadband dongle is sitting in the drawer.


I have no automatic updates set on my comp and check the usage everytime I'm on the 3 dongle.

I'm very careful in my use and it's just browsing the web and email.


So where do I go from here with a dongle I'm afraid to use ?????

Edited by deleted (Thu 09-Sep-10 13:53:17)

Hi Rebecca

I also have the three mobile broadband just ring this number it`s free 08003589341 (sales) but dont worry about that i used it before and they were very helpful just say to them what you typed in the forum
cheers
Johnct

Thanks for that.

On another forum someone said you can get false alerts in error from 3 saying you are near your credit limit.

3 have told me that the text was an error on their part.


I have loads of data left for the month.

that`s good to hear glad you got it sorted
they just might give you a extra gig for you to use

Just to pick up on one point:

Clearly you couldn't do this while you were worried about your allowance, but, have you tried VOIP?

Our 3G runs a fair bit quicker than yours, but that said, Skype only needs 28.8kbps in both directions, Sipgate needs 128kbps and another surprise with 3G is that it works pretty well - certainly a lot better than my old Vodafone mobile used to at this location.

I'd like to try VOIP over my new 3G connection on 3 my old 02 dongle was really slow,dialup speeds.

I have a headset and mic.

I think only certain mobile BB providers allow it but fortunately 3 is one.

I will investigate as I'm sure it's cheaper than using a mobile phone.


My useage is OK it's just that the text I got from 3 was a false alert.

I still have 90% of my 5GB a month left.



Is there anyway I check where my nearest 3 mast is ??????


Thanks.

Edited by deleted (Sun 12-Sep-10 03:47:08)

You can find out the mast position - have a look at:

http://forums.thinkbroadband.com/mobilebroadband/f/3...

Ours is about 2.6km away, near the phone exchange.

Thanks for that.


Whoever designed that site should be sacked.

Not guilty

Mind you that's why I linked to the thread with the guidance notes on "how to use" kindly provided by kwikbreaks, it had me stumped when I tried using it

Out of interest did you manage to locate the cell, how far away is it from you?