Be careful. You breached the contract by non-payment, and you appear not to have exercised your contractual right to termination.

It may be that you have a counter claim based on breach of contract for the poor service, but no mobile service offers guaranteed service at a location due to the vagaries of wireless and the impossibility of maintaining coverage at every location during necessary network reorganisation. The terms and conditions of your contract likely reflect this reality, and it may well not be possible to claim successfully that these terms are unreasonable and therefore unenforceable. Not reading the terms of a contract before entering into it is not a defence.


There is no knowing what will happen. The default may well already have been disclosed to credit reference agencies, with the corresponding effect on your creditworthiness.

EE might just write the situation off, bearing in mind you have had no service for most of this period, and decide the small debt for the period when your SIM was enabled is not worth pursuing. However, they could take a more aggressive approach, including passing the entire debt to a debt collection agency, and ultimately taking legal action to recover the entire sum in the County Court.

It's up to you which approach you wish to take, but my belief is that it is usually better to exercise your right to terminate the contract whilst continuing to pursue any pre-termination dispute.