I suspect people who are dead set against contracts would also find it unreasonable to be asked to pay the costs associated with acquiring them as a customer in the form of a setup fee.
i am not dead set against contracts, I just think some of them are too long. I can understand if someone had an Iphone on a contract, they would have to stay on that contract at least until that Iphone is paid for. I have a sim only deal, no contract, there is no cost or very little to the provider apart from a sim and since providers used to chuck them to people like confetti a few years ago.
Fixed line broadband, again I can understand them wanting a contract to pay for set up and maybe a router, but it is their choice to send a router, i would buy my own if it got me a shorter contract., My problem with fixed line broadband contract, certainly now with FTTP is the length, 24 months. I thought we have left 24-month contracts behind.
Maybe give shorter contracts to existing customers, since we are already set up. One of the reasons I have decided to stay with FTTC is because of the length of contracts for FTTP.
Mobile phone wise my last three phones I have purchased outright and gone with sim only, I tend to keep the phones as long as I can. But then I don't pay what I call silly money for phones, like £500 or more. I said a few years ago £200 is the max, the last phone cost me £130 or something like that. When this phone goes belly up hopefully not for another couple of years at least I will look for another one, maybe another Oppo, maybe by that time they may have something I like, their cheaper phones seem to have gone for the silly notch idea.
As I said, above, i can understand when contracts are required and also why some are so long, but no need to be so long for fixed line broadband or sim only contracts as there is no risk to the provider
Adrian
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Plusnet FTTC