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I posted a couple of weeks ago that I had replaced an earlier Netgear switch with an eight port Gigabit switch.
Since doing so I have a bit of a problem with Wi-Fi.
I wonder if I have got the connections in the right order.
On the old switch the cable from the primary router went to the switch then the secondary router was connected to the switch. Since there were no more ports available, my new Amazon Fire TV was connected to the secondary router. Another HH5.
The new setup has the cable from the primary router to the Gigabit switch then everything else including the secondary router is connected to the switch.
The problem with the Wi-Fi is that pages hang for a second or two before loading and I am wondering if the Fire TV is using resources. I have Inifinity2 with an average download speed of 58Mg.
Should I connect the primary router to the secondary router first then connect the switch to the router, or even go back to my original setup and connect to the switch first but connect the Fire TV not to the switch but to the secondary router.
I expect it makes no difference but I would appreciate your input.
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Assuming the switch is not faulty it would make no difference.
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To see if the FireTV is doing stuff like pre-caching material and using bandwidth you need to look at data utilisation data in the primary data.
Installing extra switch should make no difference unless something is going made, and generally powering off/on resolves that for switches, or you have unknowingly created a loop
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Thanks, where do I look for this data and what do I look for?
I've disconnected the power from the Fire TV box and will see what happens.
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Sounds like you have a wifi problem, and as the Fire TV is wired then it isn't part of the problem.
There are a couple of things you should do on the HH5 to improve the wifi:
1 - turn off Smart Wireless by manually selecting a wireless channel on both 2.4 and 5 GHz bands.
2 - split the 2.4 and 5 GHz bands by turning off "Sync with 2.4 GHz" and renaming the SSID to something else.
You should also turn off smart setup.
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If Fire TV wireless was still turned on it might be an outside possibility for the problem.
As for where usage data is, its not clear what the posters main router actually is, and am working on the assumption that the second router is NOT doing NAT, but configured as a wireless access point.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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And I'm assuming DHCP has been turned off on the 2nd HH5
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Yes the primary router is an HH5 Type A as is the secondary router.
DHCP is turned off on the secondary.
If I manually select channels, which are the ones to go for?
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The Fire TV is set to wired.
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I use 1, 6, 9, 13 and 36, 44, 52 but you'll probably find them already set to one of those anyway.
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