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Or, the router is configured to only accept connections by MAC address and one laptop is permissioned but not the other. I tried connecting his laptop a number of times before trying my own. His reported "connected" and local access only. Yet mine connected without problem.
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Wrong WPA key. No, checked and double checked.
Is the router broadcasting the SSID? "Yes" is better at first.
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If you run ipconfig on his laptop, what does it report the "Default Gateway" as? It is showing as the router IP?
Wondering if that's been over-ridden in the past so not being picked up from the router, or thinking the other way round - making the IP/gateway static in the adapter settings might sort it.
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Yes.
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If you run ipconfig on his laptop, what does it report the "Default Gateway" as? It is showing as the router IP? Will check that when I take it back later today.
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One possibility comes to mind - although as you are getting some connection it may not be the case, but :
It is possible that the router is set for a different country for wireless than the laptop. If the router is set for a US config then it may be picking channel 12 or 13 for the wireless connection. If the laptop is set to UK then UK law prohibits the use of anything above channel 11. So, worth checking they are both set for UK wireless operation.
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Thanks for that. Router is set for Europe on "Auto" Channel select. The laptop has previously worked faultlessly with a Netgear router on chan 11. Might set the router channel to manual to see if that has any bearing.
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Is it possible that a new router is set to use a security setting which the fairly old laptop can't handle? For example WPA2 instead of WPA PSK?
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Possibly, but if the case then you should get no connection to the wireless network.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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OK, next one then. I do have a laptop then will connect fine on certain channels but the same sort of problem on others. Try setting the router manually to 1, 6 and 11 and see if it works on any of those - never did track it down on my own laptop but I think it was the same problem as you are seeing.
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