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Administrator MrSaffron
(staff) Wed 03-Nov-10 10:51:46
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Re: Remote Desktop


[re: deleted] [link to this post]
 
So all three stations are actually on the same LAN, in which case router settings should not enter into it.
Can all three PC's ping each other? Do all three have Internet access?

If you goto www.whatismyip.com from each of the machines, do they have the same WAN IP address, or are they all different (an easy way of finding out if this is a NAT or NON-NAT setup - most of the advice so far assumes it is a NAT setup.

Your description has me a little worried that you may have opened the RDP port in the NAT part of the router, which may mean people external to the taxi firm could potentially start to guess the passwords - and if successful mess the business up very badly.

Also one further check, care to share the model number of the Netgear Hub, reason for asking is that some people mistake Ethernet routers for hubs, and if one of these is in the mix it would complicate things.


NOTE: The recent outage in the NorthEast should have done nothing that would reset the BT Router.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 03-Nov-10 11:23:06
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Re: Remote Desktop


[re: MrSaffron] [link to this post]
 
Ok i'll find out on all PC's

With regards to the outage, we also lost electricity, probably just coincidence. However if the router does get switched off or experience a power cut, should the router not keep the settings that have been saved. So far it keeps defaulting back
Administrator MrSaffron
(staff) Wed 03-Nov-10 11:24:50
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Re: Remote Desktop


[re: deleted] [link to this post]
 
It should, if it does this all the time then suggests you are making the changes, but failing to commit them to its flash memory.

Some routers have an apply settings, followed by a save settings button in their web interface.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User deleted
(deleted) Wed 03-Nov-10 14:54:12
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Re: Remote Desktop


[re: MrSaffron] [link to this post]
 
Okay I had this all wrote before until I was rudely interupted by BT!

1. All three PC's can ping each other.
2. All three PC's have access to internet
3. All three PC's have same IP address
4. Netgear model: Prosafe Switch with POE FS108P
5. I have removed as suggested the port that I had opened.

Regards
Standard User deleted
(deleted) Wed 03-Nov-10 19:53:39
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Re: Remote Desktop


[re: deleted] [link to this post]
 
In light of this my advice made earlier is not applicable to the remote desktop problem, I had incorrectly assumed you were trying to connect RDP over the internet.

As this is not the case it is a question of how are the RDP sessions initiated?

If by IP address have you checked that all computers have the same IP address as they had before the router rebooted? If so, or if the connection is initiated by NetBios name have you checked the firewall settings on the computer being connected to via RDP?
Administrator MrSaffron
(staff) Wed 03-Nov-10 20:33:18
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Re: Remote Desktop


[re: deleted] [link to this post]
 
Next is the IP address a local LAN IP one, when you ping each of the machines.

e.g. 192.168.x.x 172.17.17.x 10.0.0.x for example?

If yes then the BT hub should play no part in things, next question is what OS is on each of the machines, and are you sure the problem is not that a software firewall is blocking things.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 11-Nov-10 06:25:32
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Re: Remote Desktop


[re: MrSaffron] [link to this post]
 
Sorry for delay

Got it working, we use to have to type the ip as xx.xx.xx.xx:54541 for station 1 or 54542 if station 2. However tried without the 5454 and working fine. No idea why or how.

But it works laugh
Standard User deleted
(deleted) Thu 11-Nov-10 07:23:00
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Re: Remote Desktop


[re: deleted] [link to this post]
 
:54541 is the port number. You mean you now type xx.xx.xx.xx:1 ?
Standard User deleted
(deleted) Thu 11-Nov-10 08:24:57
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Re: Remote Desktop


[re: deleted] [link to this post]
 
No just the IP address, no number at the end. Why would it change?
Standard User deleted
(deleted) Thu 11-Nov-10 08:30:20
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Re: Remote Desktop


[re: deleted] [link to this post]
 
So no port number. What application are you typing this IP address in to?

It would change because the server (whatever application runs on the PC you're connecting to) has started serving on a different port. If you're using a browser, the default port is 80.

Edited by deleted (Thu 11-Nov-10 08:41:57)

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