The upstairs socket doesn't work when the faceplate is unplugged.
What were the brown and green wires for? I just want to be able to plug my router into the master socket and achieve something near to the speed I get from the test socket...

The solid brown and green wires don't look like they are part of the standard telephone wiring. Do you have a burglar alarm that connects to the phone line perhaps?

What number connectors were the brown and green connected to?

And finally - what colours are connected at your extension socket upstairs? (Should just be blue/white and white/blue to 2 & 5 same as the back of your master socket faceplate)

In reply to a post by anilvij:

The upstairs socket doesn't work when the faceplate is unplugged.
What were the brown and green wires for? I just want to be able to plug my router into the master socket and achieve something near to the speed I get from the test socket...

All you should have done was to remove the ring wire from terminal 3 in all sockets. Suggest that you restore the other wiring to its original state using a cheap IDC insertion tool.
The whole point of the detachable faceplate is to isolate the extensions so that a test can be made from the "test socket". 2 and 5 on the faceplate should connect to 2 and 5 on your extension/s. Hopefully you noted what colours went where before you disconnected anything, as standard wiring schemes aren't always used.

Brown was on 2 and green was on 5, and I just checked the positions of the wires upstairs, its the same; with the addition of the ringer wire on 3, which I have removed. So now upstairs and downstairs is the same.

In reply to a post by GeeTee:

The solid brown and green wires don't look like they are part of the standard telephone wiring. Do you have a burglar alarm that connects to the phone line perhaps?

What number connectors were the brown and green connected to?

And finally - what colours are connected at your extension socket upstairs? (Should just be blue/white and white/blue to 2 & 5 same as the back of your master socket faceplate)

Are you sure they're solid colours. They look like they could be Green/White and Brown/White

Edited by alwall (Sat 02-Apr-11 14:47:37)

OK well if brown and green were on 2 and 5 then there must be or have been another extension connected - could be a plain socket, burglar alarm, external ringer, flashing light etc.

For testing purposes I would first disconnect the blues from the faceplate so nothing is attached to it, then put the faceplate back in the master and see what the router syncs up at. If it is still low then it is the faceplate itself that has a problem. If it remains up near 2Mbps then it is the extension wiring to the socket upstairs that is the problem.

In reply to a post by anilvij:

Brown was on 2 and green was on 5, and I just checked the positions of the wires upstairs, its the same; with the addition of the ringer wire on 3, which I have removed. So now upstairs and downstairs is the same.

So were Blue/White , White/Blue originally connected? If so to what?

I am really getting puzzled, although I massively appreciate the help! Right now, blue/white and white/blue are in the correct positions, feeding the upstairs extension. Everything else has been removed, since I am sure there is no purpose for them. So why is my broadband speed 1/4 of the speed from the test socket?

In reply to a post by GeeTee:

OK well if brown and green were on 2 and 5 then there must be or have been another extension connected - could be a plain socket, burglar alarm, external ringer, flashing light etc.

For testing purposes I would first disconnect the blues from the faceplate so nothing is attached to it, then put the faceplate back in the master and see what the router syncs up at. If it is still low then it is the faceplate itself that has a problem. If it remains up near 2Mbps then it is the extension wiring to the socket upstairs that is the problem.

I shall do this now

Look at the point in the piccy where the solid green is foremost, then scan left - you will see the usual green/white and white/green wires behind it. That foremost green doesn't have any white stripe at all.

I could be wrong, but that's how it looks to me.