The password for the ADSL is NOT the same as the password for the user account,and is not normally provided by Post Office unless you are lucky and get a friendly tech on the phone.
The username is also not the same - it is in the form "your.nameX.postoffice@mypostoffice
.com" where X is a number, the same as in your email address.
You can get all of the details you need from the Post Office supplied router, including the correct username and password and other settings such as VPI.VCI.
I have a Zyxel P660RT1v3 which does not allow you to save a backup of the configuration file, but there is another way to see the password.
In Firefox (other browsers might work), go to the router configuration page where the password is hidden behind asterisks, then paste the following code into the address bar and press enter.
javascript: var p=r(); function r(){var g=0;var x=false;var x=z(document.forms);g=g+1;var w=window.frames;for(var k=0;k<w.length;k++) {var x = ((x) || (z(w[k].document.forms)));g=g+1;}if (!x) alert('Password not found in ' + g + ' forms');}function z(f){var b=false;for(var i=0;i<f.length;i++) {var e=f.elements;for(var j=0;j<e.length;j++) {if (h(e[j])) {b=true}}}return b;}function h(ej){var s='';if (ej.type=='password'){s=ej.value;if (s!=''){prompt('Password found ', s)}else{alert('Password is blank')}return true;}}
A dialog box will pop up revealing the correct password. Write this down along with all the other details,and type hem in the new router exactly as they appear.
Good luck!
Edited by deleted (Sun 25-Dec-11 17:46:18)