solid state electronics doesn't "wear out" but it does have a Mean Time to Failure.
I disagree with this. The MTTF is "just" a statistic. Actually, if you was to look at the component in question, it does not just change from a state of 100% perfect to not working in a split second, something occurs leading up to this.
Of course in reality we do not have the equipment nor inclination to study all these electronics in such detail that we can see them degrading, hence we have MTTF and MTBF... Also these ratings (at least the disclosed ones) generally apply to a replacement part, not the individual components that make it up (of course that information gets passed on to the people who make the part... but they generally will not pass it on to the consumer when it comes to home routers)
I agree that "wear out" is not the appropriate term, and especially, the customer support reps should not be giving this nonsense information away but it draws a "reasonable" (but potentially misguided) parallel for the purposes of the consumer, and it is safe to say that by 10 years your router has probably "worn out" and something isn't working quite as well as it should have been.
I certainly see more and more cases with these cheapo routers going "haywire" and working partially and sporadically
Also, solid state disks do indeed demonstrate that things "wear out"!
Zen 8000 Pro