Thanks 4M2, Yes i'll definitely try the test socket, and sorry I wasn't clear in OP I have already put the router on his master NTE5 and yes it is going to stay on there now. So far there wasn't any improvement. But i'll try the test socket later today.

Thanks eckiedoo, I'll try that, I think he has an unused one and I have one knocking around.

yarwell, do I just need to do it on the master NTE5?

I encourage people to read, understand and apply. Take another look and have a think.

Not trying to be rude, but if you understand it you'll see there's no merit in having anything other than 2 & 5 connected. In which case you may as well remove them all.

It may not be necessary, but it is a wise precaution against additional master sockets or other defects being present.

In my experience in about 80% of cases removal from the master socket is sufficient, in the others it needed to be disconnected throughout, for whatever reason.

Sorry Phil, I did look back and see you had written "throughout". I just asked as if I didn't have to do it at more than just the master it would be much easier for me as, without getting out my violin, i'm a full-time wheelchair user and also only have one hand, so if it only needed doing at one location all the better for me.

So anyway I'll have to do it at his NTE5, a LJU in the living room and in a block terminal that is connected to that.

What is the best thing to do with the wires I pull out, electrical tape the ends and try to move/tuck them away from the IDC terminals?

Just lift out of the IDC jaws and tuck back out of the way.

No need for insulation tape

Ok, thanks Andrew.

I would be inclined to get the router stats from the test socket first, together with doing a quiet line test with a corded phone, then remove the unneeded wires from NTE5 faceplate terminals, replace the faceplate, ensure that all extension phone(s) are filtered and plug the router into the NTE5 faceplate (and a phone if you wish) via a dangle filter and check the stats and throughput speed again. If the router stats indicate a lesser broadband performance then you may have to disconnect the unneeded wires from all the sockets.

Good luck.

shouldn't need tape with IDC but I usually wrap them round my little finger and fold them out of the way. Only needs disconnecting at sockets (or bells / ringers / other weird wired-in things), JB's etc won't then be connected to anything.

Thanks 4M2 & yarwell, I'm going over now to try and implement all the good advice.

May the Force be with me!