Forum Index | Search | Register (New User) | Login (Existing User) | Who's Online | FAQ | Main Site

Technical Discussion
  >> Home Networking, Internet Connection Sharing, etc. Previous thread View all threads Next thread


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | 3 | (show all)   Print Thread
Administrator MrSaffron
(staff) Wed 17-Aug-16 15:43:10
Print Post

Re: Help needed with setting up internet around the house


[re: deleted] [link to this post] 		 
Drop outs of what sort, e.g. not being able to the internet or not being able to see the Home Hub gateway?

HomePlug can vary in performance, but generally should be weeks between blips on well behaved kit.

Andrew Ferguson, [email protected]
www.thinkbroadband.com
See if your ADSL stats are any good | UK broadband availability checker | Speed test for PC, tablets and mobiles
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 17-Aug-16 15:46:08
Print Post

Re: Help needed with setting up internet around the house


[re: MrSaffron] [link to this post] 		 
In reply to a post by MrSaffron:
Drop outs of what sort, e.g. not being able to the internet or not being able to see the Home Hub gateway?

HomePlug can vary in performance, but generally should be weeks between blips on well behaved kit.


Not being able to connect to the net while wifi is still connected.
Cant even log into the HH5 at that point. Happen a lot, some good days and like today every 10 mins. Driving me mad.
Standard User deleted
(deleted) Wed 17-Aug-16 15:50:10
Print Post

Re: Help needed with setting up internet around the house


[re: deleted] [link to this post] 		 
That's a known issue on a HH5. Is your HH5 in a cupboard? That wouldn't help.
One fix is to split the 2.4GHz and 5GHz bands and to set the 2.4GHz to a known channel.

Is your HH5 a Type A or Type B? (It says on the label on the bottom and on the power supply)


Register (or login) on our website and you will not see this ad.

Administrator MrSaffron
(staff) Wed 17-Aug-16 15:50:51
Print Post

Re: Help needed with setting up internet around the house


[re: deleted] [link to this post] 		 
If you have WiFi then connected to the HomeHub in some shape or form, unless you are talking about wifi from another access point.

The Home Hubs seem to go awol sometimes when are errors on the DSL side, so it may be that

1. Testing with some local pings running
2. Seeing how a device on ethernet handles things during this bad time
3. Consider a different modem/router that may be more reliable than the HomeHub

Andrew Ferguson, [email protected]
www.thinkbroadband.com
See if your ADSL stats are any good | UK broadband availability checker | Speed test for PC, tablets and mobiles
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ukhardy07
(knowledge is power) Wed 17-Aug-16 17:30:46
Print Post

Re: Help needed with setting up internet around the house


[re: deleted] [link to this post] 		 
Do you get drop outs when using just the HH5, nothing else? That will rule out the connection / homehub 5 itself being the issue.

You will obviously have reduced range whilst you test and turn off all the various boosters.

Also looking at those diagrams I am surprised the router does not get from the main BT master to the annex. There is only 2 or 3 walls in the way. My hub 5 worked fine through 4 thick walls.

Are these crazy thick stone walls?

There are so many network points around the house, one on the 1st floor, at the bottom left hand side, if you had an AP here, are you sure it would not reach the annex? Going by the floor plans there would be only one wall below it, into the annex.

I feel there is probably substantial network points to get wireless setup ok around this property, with wired connections.
Standard User ukhardy07
(knowledge is power) Wed 17-Aug-16 17:43:18
Print Post

Re: Help needed with setting up internet around the house


[re: deleted] [link to this post] 		 
This is my layout, as an example (downstairs)

https://s3.postimg.org/tk1m1xqk3/home_layout.png

I have got a lot more walls in the way than you, yet I still get reception in the dining room - albeit 1 bar.

The range of your device does not seem right to me. I am tipping either faulty router or that cupboard is made of something such as steel or concrete.

Hows the coverage if you pull the router out of the cupboard?
Standard User deleted
(deleted) Fri 19-Aug-16 11:43:39
Print Post

Re: Help needed with setting up internet around the house


[re: ukhardy07] [link to this post] 		 
11:33:38, 19 Aug. IN: BLOCK [12] Spoofing protection (IGMP 86.141.212.188- >224.0.0.22 on ppp1)
11:33:29, 19 Aug. ( 2602.870000) Device disconnected: Hostname: SaadWaseem- PC IP: 192.168.1.103 MAC: 08:00:27:3e:34:c6
11:33:29, 19 Aug. ( 2602.870000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:33:29, 19 Aug. ( 2602.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- 6f8 IP: 192.168.1.96 MAC: 00:07:26:b7:86:f9
11:33:29, 19 Aug. ( 2602.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- d18 IP: 192.168.1.89 MAC: 00:07:26:b6:dd:19
11:33:29, 19 Aug. ( 2602.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- d14 IP: 192.168.1.84 MAC: 00:07:26:b6:dd:15
11:33:29, 19 Aug. ( 2602.870000) Device disconnected: Hostname: PS4- e8- 61- 7e- 7d- 06- f5 IP: 192.168.1.73 MAC: e8:61:7e:7d:06:f5
11:33:29, 19 Aug. ( 2602.860000) Device disconnected: Hostname: PS4- e8- 61- 7e- 7d- 06- f5 IP: 192.168.1.73 MAC: e8:61:7e:7d:06:f5
11:33:29, 19 Aug. ( 2602.860000) Device disconnected: Hostname: Mamoonas- iPad IP: 192.168.1.72 MAC: e4:8b:7f:46:71:52
11:33:29, 19 Aug. ( 2602.860000) Device disconnected: Hostname: localhost IP: 192.168.1.67 MAC: f8:04:2e:dc:75:62
11:33:24, 19 Aug. ( 2597.870000) Device disconnected: Hostname: SaadWaseem- PC IP: 192.168.1.103 MAC: 08:00:27:3e:34:c6
11:33:24, 19 Aug. ( 2597.870000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:33:24, 19 Aug. ( 2597.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- 6f8 IP: 192.168.1.96 MAC: 00:07:26:b7:86:f9
11:33:24, 19 Aug. ( 2597.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- d18 IP: 192.168.1.89 MAC: 00:07:26:b6:dd:19
11:33:24, 19 Aug. ( 2597.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- d14 IP: 192.168.1.84 MAC: 00:07:26:b6:dd:15
11:33:24, 19 Aug. ( 2597.860000) Device disconnected: Hostname: PS4- e8- 61- 7e- 7d- 06- f5 IP: 192.168.1.73 MAC: e8:61:7e:7d:06:f5
11:33:24, 19 Aug. ( 2597.860000) Device disconnected: Hostname: Mamoonas- iPad IP: 192.168.1.72 MAC: e4:8b:7f:46:71:52
11:33:22, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client associated
11:33:22, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client disassociated
11:33:10, 19 Aug. IN: BLOCK [12] Spoofing protection (IGMP 192.168.1.254- >224.0.0.22 on eth1)
11:32:54, 19 Aug. ( 2567.870000) Device disconnected: Hostname: SaadWaseem- PC IP: 192.168.1.103 MAC: 08:00:27:3e:34:c6
11:32:54, 19 Aug. ( 2567.870000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:32:54, 19 Aug. ( 2567.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- 6f8 IP: 192.168.1.96 MAC: 00:07:26:b7:86:f9
11:32:54, 19 Aug. ( 2567.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- d18 IP: 192.168.1.89 MAC: 00:07:26:b6:dd:19
11:32:54, 19 Aug. ( 2567.860000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- d18 IP: 192.168.1.89 MAC: 00:07:26:b6:dd:19
11:32:54, 19 Aug. ( 2567.860000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- d14 IP: 192.168.1.84 MAC: 00:07:26:b6:dd:15
11:32:49, 19 Aug. ( 2562.870000) Device disconnected: Hostname: SaadWaseem- PC IP: 192.168.1.103 MAC: 08:00:27:3e:34:c6
11:32:49, 19 Aug. ( 2562.870000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:32:49, 19 Aug. ( 2562.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- 6f8 IP: 192.168.1.96 MAC: 00:07:26:b7:86:f9
11:32:44, 19 Aug. ( 2557.870000) Device disconnected: Hostname: SaadWaseem- PC IP: 192.168.1.103 MAC: 08:00:27:3e:34:c6
11:32:44, 19 Aug. ( 2557.870000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:32:44, 19 Aug. ( 2557.870000) Device disconnected: Hostname: BT- Mini- WiFi- Home- Hotspot- d18 IP: 192.168.1.89 MAC: 00:07:26:b6:dd:19
11:31:34, 19 Aug. IN: BLOCK [12] Spoofing protection (IGMP 86.141.212.188- >224.0.0.22 on ppp1)
11:31:10, 19 Aug. IN: BLOCK [12] Spoofing protection (IGMP 192.168.1.254- >224.0.0.22 on eth1)
11:30:38, 19 Aug. ( 2432.260000) Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any- >40959, internal ports: 40959, internal client: 192.168.1.75
11:30:34, 19 Aug. ( 2428.170000) Port forwarding rule deleted via UPnP/TR064. Protocol: UDP, external ports: any- >40959, internal ports: 40959, internal client: 192.168.1.75
11:30:30, 19 Aug. ( 2423.980000) Port forwarding rule added via UPnP/TR064. Protocol: TCP, external ports: any- >40959, internal ports: 40959, internal client: 192.168.1.75
11:30:25, 19 Aug. ( 2419.430000) Port forwarding rule deleted via UPnP/TR064. Protocol: TCP, external ports: any- >40959, internal ports: 40959, internal client: 192.168.1.75
11:29:32, 19 Aug. IN: BLOCK [12] Spoofing protection (IGMP 86.141.212.188- >224.0.0.22 on ppp1)
11:29:03, 19 Aug. IN: BLOCK [12] Spoofing protection (IGMP 192.168.1.254- >224.0.0.22 on eth1)
11:29:01, 19 Aug. ( 2335.030000) Device disconnected: Hostname: SaadWaseem- PC IP: 192.168.1.103 MAC: 08:00:27:3e:34:c6
11:29:01, 19 Aug. ( 2335.030000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:29:00, 19 Aug. ( 2334.250000) Host Saads- Air (MAC 64:76:ba:a4:7e:cc) using IP 192.168.1.75 detected on interface ath00, port - 1
11:28:58, 19 Aug. ( 2332.730000) Port forwarding rule added via UPnP/TR064. Protocol: UDP, external ports: any- >40959, internal ports: 40959, internal client: 192.168.1.75
11:28:58, 19 Aug. ( 2332.310000) Port forwarding rule added via UPnP/TR064. Protocol: TCP, external ports: any- >40959, internal ports: 40959, internal client: 192.168.1.75
11:28:56, 19 Aug. ( 2330.040000) Device disconnected: Hostname: SaadWaseem- PC IP: 192.168.1.103 MAC: 08:00:27:3e:34:c6
11:28:56, 19 Aug. ( 2330.030000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:28:56, 19 Aug. ( 2330.030000) Device disconnected: Hostname: Saads- Air IP: 192.168.1.75 MAC: 64:76:ba:a4:7e:cc
11:28:54, 19 Aug. ( 2328.560000) Lease for IP 192.168.1.103 renewed by host SaadWaseem- PC (MAC 08:00:27:3e:34:c6). Lease duration: 1440 min
11:28:54, 19 Aug. ( 2328.480000) Lease requested
11:28:52, 19 Aug. ath00: STA 64:76:ba:a4:7e:cc IEEE 802.11: Client associated
11:28:30, 19 Aug. ( 2304.690000) Device disconnected: Hostname: SaadWaseem- PC IP: 192.168.1.103 MAC: 08:00:27:3e:34:c6
11:28:30, 19 Aug. ( 2304.680000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:28:30, 19 Aug. ( 2304.670000) Device disconnected: Hostname: PS4- e8- 61- 7e- 7d- 06- f5 IP: 192.168.1.73 MAC: e8:61:7e:7d:06:f5
11:28:30, 19 Aug. ( 2304.670000) Device disconnected: Hostname: Mamoonas- iPad IP: 192.168.1.72 MAC: e4:8b:7f:46:71:52
11:28:30, 19 Aug. ( 2304.280000) Host iPhone- Swiss (MAC cc:20:e8:8c:ea:49) using IP 192.168.1.70 detected on interface ath00, port - 1
11:28:30, 19 Aug. ( 2304.260000) Host Saads- Air (MAC 64:76:ba:a4:7e:cc) using IP 192.168.1.75 detected on interface eth0, port 0
11:28:30, 19 Aug. ( 2303.930000) Lease for IP 192.168.1.103 renewed by host SaadWaseem- PC (MAC 08:00:27:3e:34:c6). Lease duration: 1440 min
11:28:30, 19 Aug. ( 2303.840000) Lease requested
11:28:29, 19 Aug. ( 2303.530000) Lease for IP 192.168.1.75 renewed by host Saads- Air (MAC 64:76:ba:a4:7e:cc). Lease duration: 1440 min
11:28:29, 19 Aug. ( 2303.460000) Lease requested
11:28:25, 19 Aug. ( 2299.680000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:28:25, 19 Aug. ( 2299.680000) Device disconnected: Hostname: Saads- Air IP: 192.168.1.75 MAC: 64:76:ba:a4:7e:cc
11:28:25, 19 Aug. ( 2299.670000) Device disconnected: Hostname: PS4- e8- 61- 7e- 7d- 06- f5 IP: 192.168.1.73 MAC: e8:61:7e:7d:06:f5
11:28:25, 19 Aug. ( 2299.670000) Device disconnected: Hostname: Mamoonas- iPad IP: 192.168.1.72 MAC: e4:8b:7f:46:71:52
11:28:25, 19 Aug. ( 2299.670000) Device disconnected: Hostname: iPhone- Swiss IP: 192.168.1.70 MAC: cc:20:e8:8c:ea:49
11:28:25, 19 Aug. ( 2299.670000) Device disconnected: Hostname: localhost IP: 192.168.1.67 MAC: f8:04:2e:dc:75:62
11:28:24, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client disassociated
11:28:21, 19 Aug. ( 2294.990000) Lease for IP 192.168.1.67 renewed by host localhost (MAC f8:04:2e:dc:75:62). Lease duration: 1440 min
11:28:21, 19 Aug. ( 2294.990000) Device connected: Hostname: localhost IP: 192.168.1.67 MAC: f8:04:2e:dc:75:62 Lease time: 1440 min. Link rate: 866.6 Mbps
11:28:21, 19 Aug. ( 2294.930000) Lease requested
11:28:20, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client associated
11:28:20, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client disassociated
11:28:20, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client associated
11:28:16, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client disassociated
11:28:15, 19 Aug. ( 2289.690000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:28:15, 19 Aug. ( 2289.680000) Device disconnected: Hostname: Saads- Air IP: 192.168.1.75 MAC: 64:76:ba:a4:7e:cc
11:28:15, 19 Aug. ( 2289.680000) Device disconnected: Hostname: PS4- e8- 61- 7e- 7d- 06- f5 IP: 192.168.1.73 MAC: e8:61:7e:7d:06:f5
11:28:15, 19 Aug. ( 2289.680000) Device disconnected: Hostname: Mamoonas- iPad IP: 192.168.1.72 MAC: e4:8b:7f:46:71:52
11:28:15, 19 Aug. ( 2289.670000) Device disconnected: Hostname: Mamoonas- iPad IP: 192.168.1.72 MAC: e4:8b:7f:46:71:52
11:28:15, 19 Aug. ( 2289.670000) Device disconnected: Hostname: iPhone- Swiss IP: 192.168.1.70 MAC: cc:20:e8:8c:ea:49
11:28:15, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client associated
11:28:15, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client disassociated
11:28:14, 19 Aug. ath00: STA cc:20:e8:8c:ea:49 IEEE 802.11: Client associated
11:28:11, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client associated
11:28:11, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client disassociated
11:28:11, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client associated
11:28:11, 19 Aug. ath10: STA f8:04:2e:dc:75:62 IEEE 802.11: Client disassociated
11:27:35, 19 Aug. ( 2249.680000) Device disconnected: Hostname: LGwebOSTV IP: 192.168.1.101 MAC: c8:08:e9:99:bc:c6
11:27:22, 19 Aug. IN: BLOCK [12] Spoofing protection (IGMP 86.141.212.188- >224.0.0.22 on ppp1)
11:26:54, 19 Aug. IN: BLOCK [12] Spoofing protection (IGMP 192.168.1.254- >224.0.0.22 on eth1)
11:26:54, 19 Aug. ( 2208.660000) Admin login successful by 192.168.1.87 on HTTP
11:26:30, 19 Aug. ( 2184.320000) Lease for IP 192.168.1.76 renewed by host Javs- iPhone (MAC cc:20:e8:df:ec:1f). Lease duration: 1440 min
11:26:30, 19 Aug. ( 2184.320000) Device connected: Hostname: Javs- iPhone IP: 192.168.1.76 MAC: cc:20:e8:df:ec:1f Lease time: 1440 min. Link rate: 105.6 Mbps
11:26:30, 19 Aug. ( 2184.260000) Lease requested
11:26:30, 19 Aug. ( 2184.100000) Host Javs- iPhone (MAC cc:20:e8:df:ec:1f) using IP 192.168.1.76 detected on interface ath00, port - 1
11:26:30, 19 Aug. ath00: STA cc:20:e8:df:ec:1f IEEE 802.11: Client associated
11:26:29, 19 Aug. ath00: STA cc:20:e8:df:ec:1f IEEE 802.11: Client disassociated
11:26:29, 19 Aug. ( 2183.060000) New GUI session from IP 192.168.1.87
Standard User deleted
(deleted) Fri 19-Aug-16 11:45:04
Print Post

Re: Help needed with setting up internet around the house


[re: deleted] [link to this post] 		 
At 11.27 the internet wasn't working.
I have copied and pasted the log. Not sure what to look out for.
Administrator MrSaffron
(staff) Fri 19-Aug-16 11:58:27
Print Post

Re: Help needed with setting up internet around the house


[re: deleted] [link to this post] 		 
No sign of any DSL issues, but a block of devices disconnected, so unless you did something while logged into the web admin interface, the suggestion is that a burst of noise affected Wi-Fi reception.

Are all the devices on 2.4 GHz, if so try to force as many as possible to use 5GHz only.

Andrew Ferguson, [email protected]
www.thinkbroadband.com
See if your ADSL stats are any good | UK broadband availability checker | Speed test for PC, tablets and mobiles
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User ukhardy07
(knowledge is power) Fri 19-Aug-16 16:07:09
Print Post

Re: Help needed with setting up internet around the house


[re: deleted] [link to this post] 		 
In reply to a post by meri_gadi:
At 11.27 the internet wasn't working.
I have copied and pasted the log. Not sure what to look out for.


It looks like a tonne of devices are dropping out all at once. Either local wireless interference, or the booster or homeplug is entirely losing connection to the main homehub (very likely).

If you still see wireless connected during these dropouts, it means the device, such as the homeplug is fully dropping connection to the main hub. Hence why we see in the logs all the devices dropping at once.

Are all these devices going through one homeplug or one wifi repeater in particular?
Pages in this thread: 1 | [2] | 3 | (show all)   Print Thread

Previous thread View all threads Next thread
Jump to