You may be able to just plug a pc into the modem and check if it works. If so you need to obtain a new Hub from somewhere, or get a new Hub 6 from BT Retail due to the old being faulty.That is likely to require an engineer visit to prove it is dud.

So, went to PCW for a Hub 6 but on closer inspection, the 4th LAN port isn't labelled WAN so I didn't buy it.

Now regretting it.

Can I use a Hub 6 for FTTC with FTTP?

You should not be needing to buy the hub with your own money - time to insist on BT sending you one out

Won't get it until next week at the earliest.

Would be cheaper to buy another one than pay £6 a gig as an extra on 4G BT.

No, you cannot use a standard hub 6

Has no one you know got an old hub 3/4/5 you might borrow ?

Any router with a configurable wan port should do the trick . You could get it sale or return maybe, just to prove it�s the router.

Set up for PPPoE, username [email protected] password dependent on if the router insists on it 123ABC or blank

Sadly not.

Out FTTP neighbour is away on holiday and anyone else I know is miles away.

I've ordered a new router from the bay which should be here tomorrow, fingers crossed.

Righto, fingers crossed then.

Well, I was in work when the hub arrived so I asked the missus to plug it in. Orange light

Drove home despondently but thought I'd give it another go and this time switch off the wall router too.

Bingo!!!

Speeds a little slow initially, just a few meg, but after about 15 minutes back up to full fat Infinity 4.

Thank you to all of you!

I'm glad that everything is working well now.

Thank you