Fair enough., Here's me thinking it was your domestic router. Hope it works out OK.

In reply to a post by mbames:

This could have been a cheaper alternative to buying a router to check out the GUI

https://www.draytek.com/products/live-demo/

Yes been there and it reproduces quite faithfully the issues I am having !!!

Hi

I've got a 2865, i can only reproduce your issue if i try to enable a remote dial in user when the user account hasnt been setup.

Andrew

In reply to a post by andew:

Hi

I've got a 2865, i can only reproduce your issue if i try to enable a remote dial in user when the user account hasnt been setup.

Andrew

I await delivery of another 2865.

Meanwhile I have had a response from Draytek:

Re: Dial in user
Post by admin3 » Mon Jan 31, 2022 10:10 am

That will happen if you click 'Enable' from the main Remote Dial-in users page without configuring the profile first. To configure the profile, click on the Index 1., which is a clickable link. Then in there, you can configure the password in the upper right. There's only one type of VPN that doesn't have an individual password and that's IPsec IKEv1/IKEv2.

Do you understand from the above what you have to do? If so please enlighten me.

Hi

I do understand what they mean, what they are saying is, before clicking on the enable option, click on the number to the left of the enable option ( in the index column). That should bring up a screen to edit the username/password/vpn type, etc. After entering the information, you should be able to click okay, then you can enable the account.

Hope that helps

Andrew