Generally from the ADSL router you have on the end of the phone line

http://www.kitz.co.uk/adsl/frogstats.php will help with most hardware in finding the numbers (attenuation, noise margin and sync speeds)

Thought that was going to be the response.

Unfortunately there's no information available, we use Draytek Vigor ethernet modems configured via a Watchguard XTM external interface.

Which Vigor model? They usually show it in the web interface

2 Modems - 110 and 120

They don't have a web interface, they are configured on a firewall and plugged into the ethernet WAN ports.

Just got the attenuation figure from zen for the worst performing connection: 1176, which by my reckoning should allow me a 1mb download rather than 720kbs.

Thanks

Tom

1176 cannot be an attenuation, it will be between 0 and 63.5dB normally. 1176 sounds like a sync speed

http://www.draytek.co.uk/support/kb_vigor100_setup.html

The units do have a web interface, just that the way you usually use them the 192.168.1.1 address may not be visible in your case.

Tom,
If you want any techncal support from the Avonline team, please feel free to contact me directly at [email protected].

We're seeing fantastic performance from our first ToowayBroadband installations.

Mark

If you can get your webmaster to use the right units Mbps rather than 'UP TO 10MB' which is read as 'up to 10MegaBytes' that would be great.

Seems to vary in what units the site uses

13GB for a satellite service is not so bad really. For "normal" usage, it should be fine. Just keep the kids off it if they are gamers - we have had a couple of customers on our (wireless) network with massive usage (one topped 100GB in a month) and in both cases it was kids downloading games (which can be multi-GB these days).

On a different note, I was having a Skype chat with a consulting colleague of mine who lives in darkest Norfolk (I think they still use jungle drums or yoghurt cartons and string to communicate in most of that county!) who has Avonline satellite (the "old" 3.6Mbps service). Have to say I was very impressed with the call quality and it was only around 10 minutes in that I remembered he was on satellite!

Closer to 500ms once the data has gone up to the satellite and come back down.

There are two traversals up to the satellite and down again for any query plus response so the minimum latency has to be 560ms which is imposed by the speed of light (3x10^9 m/s) and the distance to orbit (42.164 km). Add to that terrestrial latencies and turn-around time in the satellite and I think up to 1000ms is not atypical.

As you say interactive games will be impossible. Browsing probably not that pleasant unless you run a local cache and I suspect remote access technologies would be affected as well.

That said people do use satellite services so it has to be more-or-less usable.

Haha, 100GB/month is massive usage Deary me...