Xilo to offer Be* ?

Daisy Wholesale has today announced its new partnership with BE Wholesale, the wholesale broadband division of the O2/ Telefonica group.

http://www.bewholesale.co.uk/news/2011/11/daisy-whol...

Edited by deleted (Thu 03-Nov-11 22:13:44)

There seem to be lots going to Be Wholesale. Even IDNet now has it available, and is in fact migrating many customers across from BT WBMC.

It's to be hoped the new Be network is soon going to be up and running.

Just a little aside, "BE has an excellent reputation within the channel for being able to deliver superfast, ... broadband".

Oh no it hasn't. Goodness knows when they will have "superfast", ie FTTC .

We will have it soon, just finishing up pricing and packages.

Will it be cheaper than Be* retail product(s) or more expensive ?

Unless they can beat the £12 special offer i have been paying BE for unlimited for the past 2 years I wont be changing

I can never understand why people don't just go to BE rather than a reseller or am i missing something?

I'm on a legacy product to, but not that good kimi

ADSL24 charge £18.90 for Be* £17 value product so it will be interesting to see if other resellers can be more competitive.

Telefonica, maybe going down the pricing route instead of the speed route as an ofset to BT's fibre products ?

In reply to a post by HighBeta:

I'm on a legacy product to, but not that good kimi

It was a retention deal about 2 years ago, if i remember right it should have been £18 but got offered the deal to stay.

The problem with resellers is would they have the option to offer these type of retention deals? if not then they could never compete with going straight to BE

Should be cheaper

In reply to a post by Kimi:

I can never understand why people don't just go to BE rather than a reseller or am i missing something?

I think the resellers in general offer webspace and email included? And a box of Quality Street with any routers purchased. That last one is only to each 100,000th customer unfortunately.

The resellers may be using a different core network which might offer better performance/resilience maybe?

To be honest I'm not clear on how it works. I imagine ISP's like AAISP and Goscombe utilise their own network and others may resell a package provided by a wholesaler.

Happy to be enlightened by someone

No good to me then, i prefer Roses

In reply to a post by vivaciti:

Should be cheaper

Its that a Be* retail or ADSL24 price beat

I would be very surprised if they beat Be* retail price

Why not?

So £16.99 then

The old value package at £14 would be ideal.

In reply to a post by vivaciti:

Why not?

Do you?

You should be able to get Be from pretty much anyone reselling services very soon. Many of us have been able to offer it for a long time but have chosen not to push it due to stupid minimum term and notice requirements - three month notice requirements just don't work

Don't vivaciti do it on monthly with no minimum term?

IDNet do.

If it's so stupid, how do Be manage in the retail market?

Xilo now pricing Be @15.41 + vat ? ( 18.49)

That dearer than Be* retail value option.

However its cheaper than unlimited & pro options if its the same price ??

Thanks

Edited by deleted (Wed 09-Nov-11 16:08:41)

Be doesn't offer email or webspace. I think Xilo include it?

If Xilo are offering Unlimited & Pro options for £18.49

xilo pricing ex vat

Be 12 (Existing Users) Mb 1.4Mb Unmetered £15.41
Be 24 (Existing Users) Mb 1.4Mb Unmetered £15.41
Be 24 Advanced (Existing Users) Mb 2.5Mb Unmetered £15.41

Then Be retail have something to think about

Edited by deleted (Wed 09-Nov-11 16:12:02)

Its all gone quite from Enta..... they stated they would be offering it and we havent heard anything since.

But one senses that Enta seem to be slowing down on pretty much everything. I mean, what happened to all this FTTC stuff that was supposed to be launching "soon"?

Actually, that's trial pricing for existing customers - hence the title

We will be cheaper than Be on all counts though.

Matt

Edited by uno (Wed 09-Nov-11 16:53:38)

In reply to a post by HighBeta:

If Xilo are offering Unlimited & Pro options for £18.49

xilo pricing ex vat

Be 12 (Existing Users) Mb 1.4Mb Unmetered £15.41
Be 24 (Existing Users) Mb 1.4Mb Unmetered £15.41
Be 24 Advanced (Existing Users) Mb 2.5Mb Unmetered £15.41

Then Be retail have something to think about

And if the almost nightly tsunami effect continues there maybe more jumping to wholesale instead of retail ,unless they are also affected by it,
But on another note it would be nice to see be line bonding via a re seller, as tbh be's price is a little outdated now that FTTC/H is available in some areas, £65.00 + line rental for a second line so could be as much as £78.90 per month so in reality a customer could end up paying £90.00pm in total (with BT LR ) i'm sure some one could shave off a fair chunk of that price

No, the issues Be customers are seeing, appears due to their transits.

On checking our monitoring graphs, we're not seeing any lines country wide that have any packet loss/high latency in the evenings/peak times as reported in the other Be thread.

Matt

on another note it would be nice to see be line bonding via a re seller

I would imagine AAISP do it. Though more expensively than Be .

In reply to a post by RobertoS:

on another note it would be nice to see be line bonding via a re seller

I would imagine AAISP do it. Though more expensively than Be .

They quite possibly would provide it,but not only would it be more expensive but it would also have a usage cap to which also defeats the object of having faster speeds really, well in my book it does, looking thru the be user site and they until last year where charging £52 to existing customers for bonding, so it can be done for less a lot less , and if be's systems actually worked as they were supposed to do then they could provide the lines too at a discounted rate but as their wonderful system would go nuts they can't offer line rental with line bonding ,crazy

Xilo to offer Pre March rates of £14 £18 & £23 would ideal

I take it you have access to all the service profile settings including SP2?

I'll be taking a closer look when you start the live pricing as Be* wholesale dosn't seem affected by the Linx-GW(X) issues.

In reply to a post by HighBeta:

Xilo to offer Pre March rates of £14 £18 & £23 would ideal

I take it you have access to all the service profile settings including SP2?

I'll be taking a closer look when you start the live pricing as Be* wholesale doesn't seem affected by the Linx-GW(X) issues.

Well it's certainly worth wile considering, I would imagine that the wholesaler will have total control and therefor will be able to change SNR ect,infact they may be able to offer more than the 3steps 3-6-9-12 etc that you get with be retail ie(1db steps) as well as fastpath and if you really need it inp1 &2

Edited by tommy45 (Wed 09-Nov-11 18:08:14)

and SRA

FTTC has been around for quite a while now??

Goscomb do the line bonding on BE Wholesale I believe, but again expensive

I had thought ADSL24 did too, but can find nothing to substantiate that

Thanks Matt for more evidence that BE Wholesale is not affected by the BE LINX issues

Xilo will also be cheaper than Aquiss then
Their starting at £20
http://www.aquiss.net/broadband-unlimited.php

Edited by deleted (Mon 14-Nov-11 16:10:28)

I've had details of BE via another wholesale supplier now (rather than direct from BE's own wholesale supplier) and the three month nonsense is no longer an issue - although it is still subject to a 30 day notice period.

I've no idea how BE manage for retail to consumers. I cannot imagine that a 3 month notice period would stick on a consumer broadband service if challenged hence I was never willing to offer it. Now that I can access the service on better terms I can offer it to my customers.

I did get some details from Enta with respect to their intended BE offering and I told them I wasn't overly impressed. I get the impression that they are still negotiating the deal with O2/BE so they may do better but certainly the announcement they made was pure marketing - they have no actual product as yet.

In reply to a post by ukfsn:

I did get some details from Enta with respect to their intended BE offering and I told them I wasn't overly impressed. I get the impression that they are still negotiating the deal with O2/BE so they may do better but certainly the announcement they made was pure marketing - they have no actual product as yet.

Like everything else with Enta then......

In reply to a post by ukfsn:

I've had details of BE via another wholesale supplier now (rather than direct from BE's own wholesale supplier) and the three month nonsense is no longer an issue - although it is still subject to a 30 day notice period.

I've no idea how BE manage for retail to consumers. I cannot imagine that a 3 month notice period would stick on a consumer broadband service if challenged hence I was never willing to offer it. Now that I can access the service on better terms I can offer it to my customers.

3 month notice period,really when i read the T &C's after the min term 12mths it's only 30days notice

In reference to www.bethere.co.uk/web/beportal/legal:

After the first three (3) or twelve (12) months (as applicable) from your Service commencement date, you can terminate your Be contract at any time without paying any cancellation fees, providing you give us one (1) month's termination notice. You may also choose to terminate your Be contract by paying an express cancellation fee of either £40 (3 month customers) or £30 (12 month customers) (instead of providing one (1) month's notice), once the initial minimum service term has passed. Service will be terminated two (2) weeks after receipt of your express cancellation notice.

In reply to a post by Kimi:

I can never understand why people don't just go to BE rather than a reseller or am i missing something?

The thing that you might be missing is that BE Wholesale connectivity only encompasses the L2TP backhaul from the exchange to the BE point-of-presence, to which the reselling ISP maintains a big fat pipe ( e.g. 1 Gbps between IDNet and BE PoP ) to bring the session in to their LNS.

Anything upstream of that, e.g. actual Internet connectivity, is the responsibility of the ISP.

So two ISPs both offering BE Wholesale connections could "feel" completely different in real-life depending upon their Internet-side network.

It's also incorrect to say "BE Wholesale is not affected by LINX issues" because LINX is a layer-5 exchange, nothing to do with backhaul. A reseller ISP could have peering through LINX and have connectivity problems.

Edit: A real-world example.

Think of two parcels shipped by Royal Mail to you, one from Amazon and one from an eBay seller. Both arrive at your house by the same means ( RM == BE Wholesale ) but each of the sellers ( ISPs ) have completely different upstream transport networks to actually bring the product into their possession prior to sending it to you ( == the connection to the Internet ).

Edited by deleted (Sat 19-Nov-11 12:08:41)

Prices are out and there not bad

£14.99 for 16meg value is the standout ! That is better than Be* retail (£17 for 12meg)

I thought Mat would be updating us

Sorry, been a long week

Matt

I'll be recommending Xilo with those prices on Be Wholesale.

Will you be able to offer BT WLR and Be wholesale phone & broadband packages now daisy has teamed up with BT for WLR ?

Thx

We do not offer WLR3 and this is a while off i'm afraid.

Matt

Hi Matt,

Can you have the full service profiles on your 16meg Be* product ( ie fastpath INP0)

Or is it the same as Be* retail INP1 and above on the value product?

Thx

Hi,

All profiles are available on all products.

Matt

I'll be recommending you more now

Are profile changes via thend user control panal or do you have to ticket profile request?

Thanks again for answering the Q's

Manually via ticket currently but we expect control panel integration soon.

Matt

In reply to a post by HighBeta:

Prices are out and there not bad

£14.99 for 16meg value is the standout ! That is better than Be* retail (£17 for 12meg)

I thought Mat would be updating us

where? i don't see them on the Xilo web site, on another note
What's the situation regarding those who are currently be* retail customers, can they switch via the normal mac code process, or would they have to cease their be* retail service before they could be put on wholesale,?

Hi tommy its up on xilo's blog pages

http://blog.xilo.net/article/new_be_powered_adsl2_se...

In reply to a post by HighBeta:

Hi tommy its up on xilo's blog pages

http://blog.xilo.net/article/new_be_powered_adsl2_se...

found, ty

In reply to a post by HighBeta:

What's the situation regarding those who are currently be* retail customers, can they switch via the normal mac code process, or would they have to cease their be* retail service before they could be put on wholesale,?

I'd also like to know the process

Thx hb

We have also asked this question and a nudge email was sent to them thisafternoon with a copy of this question,

MAC process as normal.

Matt