Switchover time?

Due to be switch from Zen to Vivaciti (Talk Talk tails) on 29th, anyone make a guess at what time this might happen? Damn I'm impatient.

Probably between now and 9pm on the 30th .

To be more serious, it's entirely dependent on when Openreach have scheduled an engineer visit to the exchange.

Edited by RobertoS (Mon 28-Nov-11 23:45:01)

Every time i've switched providers its usually been around 11am-2pm.

Thanks.

In reply to a post by epyon:

Every time i've switched providers its usually been around 11am-2pm.

Everytime i have switched it has been between 3pm - 6pm

We do send an email out when completed, but at some stage throughout the day, you will loose your internet and a short while after that, your router will re-connect, then you just need to login and put your new username and password into your router and that's it!

Thanks for that, I'm just impatient as I have some serious tweaking and speed testing to do. Will Interleaving be enabled by default on TT tails?

Yeah 12db Interleave for TT retail DLM

not sure about vivaciti.

Edited by epyon (Tue 29-Nov-11 13:13:42)

In reply to a post by epyon:

Yeah 12db Interleave for TT retail DLM

I thought it was 9dB? Chap across the road on Tiscali full LLU had 12dB and it dropped to 9dB on the transfer to TT.

12db Seems a bit high. Anyway no sign of mr BT man doing his stuff yet at the exchange.

In reply to a post by RobertoS:

Probably between now and 9pm on the 30th .

To be more serious, it's entirely dependent on when Openreach have scheduled an engineer visit to the exchange.

Looks like you could be right Rob hasn't happened yet, wonder if Zen will cut me off.

Unless you gave notice to terminate specifically on 28 November, no they won't cut you off.

Bit sad it hasn't happened yet though. Going into the next day is extremely rare, so there is still hope.

Remember if it happens tonight, don't go looking for the best speed until daylight.

Well on Zens cancellation portal there is a due date that I left blank, this has now been filled in by Zen as today. The notes say Cease date received from BT as today and Viva wholsaler gave me the same date for activation. So it looks like it's a BT screwup.

You still on Zen, or using a mobile?

Still on Zen.

Odd. Will you be using the same router or a new one?

Same router which I will tweak for fastest/stable line. If I ever get switched. Will have to see how it performs on ADSL2+ otherwise a Billion 7800.

In theory it shouldn't be possible to be connected at the exchange to both, but I'm sure it happened to someone about a year ago. (It often happens on BT Wholesale migrations as those are just a swap of authentication and the new one can be up before the old one is deleted, but this is different).

Trouble is, if you stay on now you could have Zen internet until things get sorted, but if you try the new login and it fails you almost certainly wouldn't be able to get back on the Zen one as they will have closed the account .

Just have to wait and see I suppose. Are vivaciti support contactable? I thought they went 24/7 a few months ago.

I tried the new router details this morning but no go about 9am. I sent Viva a ticket but no reply yet. Wonder if I should call them. Brian from Zen Service Provision said there is physical wiring to do in the exchange when swapping to TT equipment so was expecting some downtime and would imagine that's a daytime job. AFAIK Viva support is 24/7 but I think it's a one man band ie Karl. But doubt Openreach are open 24/7. Will chase in the morning. Only thing that has changed on my line is ping has gone up 5ms on TBB ping monitor at 9am.

Yes, that's what happens; your line has to be re-jumpered from the BTW MSAN to the TalkTalk one, so logic says there must be a disconnection.

Good luck anyway, I'm sure all will be well soon .

Dunno my TT line was 12 when it started then worked down to 6 its self.

Well my Zen login expired around midnight having to use mobile/dialup now.

In reply to a post by RobertoS:

Just have to wait and see I suppose. Are vivaciti support contactable? I thought they went 24/7 a few months ago.

This is the problem with small resellers, when you have a problem there not available

In reply to a post by Kimi:

In reply to a post by RobertoS:

Just have to wait and see I suppose. Are vivaciti support contactable? I thought they went 24/7 a few months ago.

This is the problem with small resellers, when you have a problem there not available

True, but when you do get though to them the service is normally far better than what you get from the larger companies and their out sourced customer service.

I 2would rather wait until the next day and get someone who knows what they are doing than someone there and then who only reads from a script.

Up and running now after some chasing.



http://www.speedtest.net/result/1621049284.png

Edited by Banger (Wed 30-Nov-11 11:30:11)

Our support desk is open 24x7 but the provisioning desk is not and that is due to all the suppliers only having an office hours support desk so even if you could call our support desk a 3 in the morning, they would not be able to do anything until the morning when the carriers start work.

Its not a one man band, thats for sure, one person could not run everything all on their own.

That's good to know.

Yes his wife makes him a cup of tea and a butty when he needs one, so certainly not a one man band

I think your numbers still have to go up a fair bit more than that.

In reply to a post by Banger:

Up and running now after some chasing.



http://www.speedtest.net/result/1621049284.png

glad to hear, not sure if going onto Talk Tallknetwork is the best thing, but as long as it works.

Its O-bit network and TT tails as I understand.

In reply to a post by Banger:

Up and running now after some chasing.

Nice!

Any idea what went wrong? What do the line stats look like?

Edited by RobertoS (Wed 30-Nov-11 17:33:16)

In reply to a post by RobertoS:

In reply to a post by Banger:

Up and running now after some chasing.

Nice!

Any idea what went wrong? What do the line stats look like?

BT went wrong, frames engineer didnt turn up til this morning.

My stats, default is 6db but I have tweaked down to 2db will have to see if it holds on overnight.
Note: Broadcom Line Card.

adsl info
Modemstate : up
Operation Mode : G.992.5 Annex A
Number of resets : 5

Vendor Local Remote
Country : 0f b5
Vendor : TMMB BDCM
VendorSpecific : 0000 a188
StandardRevisionNr : 00 02

Bearer Generic Info Downstream Upstream
INP [DMT] : 0.52 1.69
Delay [ms] : 6.64 5.88
R : 10 16
Margin [dB] : 2.0 11.0
Attenuation [dB] : 28.0 13.5
OutputPower [dBm] : 18.5 12.0

Intrinsic/Actual And Maximum Bandwidth % Kbit/s
Downstream : 99 18948
Upstream : 84 1212

Total Available Bandwidth Cells/s Kbit/s
Downstream : 44448 18846
Upstream : 2410 1022


Transfer statistics
Errors
Received FEC : 139208
Received CRC : 169
Received HEC : 134
Transmitted FEC : 515
Transmitted CRC : 17
Transmitted HEC : 356

Near end failures since reset
Loss of frame: 0 failures
Loss of signal: 0 failures
Loss of power: 0 failures
Errored seconds: 112 seconds
Near end failures last 15 minutes
Loss of frame: 0 seconds
Loss of signal: 0 seconds
Loss of power: 0 seconds
Errored seconds: 6 seconds
Near end failures current day
Errored seconds: 112 seconds
Near end failures previous day
Errored seconds: 0 seconds

Speeds seem to be about 17mbit down when getting files from good servers. Have noticed with the st546v6 you can tweak down to 1db using DMT which gives a sing of about 19.5 mbit but FEC errors really ramp up quickly with a few CRC errors per min.

So far am sync'ing at just under 19 mbit at 2db and its dark with only 0.5 db variation to 2.5db on that. Not going to get much more out of it. Wonder what the 7800 would do. Dont want wireless no need for it but even the wired 7800 aint cheap and mostly out of stock. Will have to keep eye open.

Speeds seem good on the o-bit network. Getting 16.5 mbit from LA and NY in the US according to speedtest.net and this seems to hold any time of the day. Port 8095 is seriously throttled during the day (8-6pm) but testing with port 80 gives good consistent speeds throughout the day. Will reserve judgement on speeds for a few weeks but no sign of the Zen peak slowdowns I used to experience down to 1 mbit.

P2P is throttled throughout the day and there seems to be an amount of throttling out of peak hours with the TBB speedtest on port 8095 down to 10 mbit out of peak hours. If you do a lot of P2P, which I dont or NewzBin, especially during the day, this package is not for you. If you do alot of browsing and standard downloads on standard ports I would totally recommend this Variety package.

Theres also free webspace and email with this package but you have to apply for that and once it is set up the cpanel has loads of options for FTP, webspace, loads of email addresses.

Only thing I cant get used to is no usage counter, I know it's a 100Gb FUP with no penalty but will have to rely on DU Meter for my usage stats.

Last but not least my ST546v6 has held 2db over night quite admirably giving me a sync of 19mbit. FEC errors have slowed down considerably, which is a releif as the router tends to reboot in the 10s of Millions of errors. Why do you need to count FEC's anyway! Oh well maybe time for a Billion 7800 with IPv6 support.

Tim

With this package there is a bolt on that will remove all restrictions and make it completely unlimited, but does have a cost associated with it.

Is the cost one off or a monthly fee?

Monthly fee: Link