Coms occasional packet loss?

I've noticed that I seem to get some packet loss every so often since the switch to Coms according to the BQMs I have. I've also noticed some pages that take a while to load on or off (sometimes it's quicker to just hit the stop and refresh button).

Comparing the BQM graphs for my connection and my parent's, packet loss happens at around the same time on both connections. I do have a VPN between the two but my router's traffic graph shows no substantial traffic (<3KB/s) during the same periods. I've killed this to be safe and will shutdown my PCs tonight and share another snapshot to rule this out.

Here's the two BQMs butchered in Paint.net which shows it a little more clearly: https://dl.dropboxusercontent.com/u/23595230/BQMPack...

I would be interested in seeing if other people's BQMs match the occasional packet loss on these two.

Mine (live)
Parent's (live)

Yea I get this with slow loading pages. Happens on coms dns aswell as opendns so thats not the cause.

I'd just commented on another post that I sometimes get pages that just refuse to load since Coms took over. I had a couple of hours last week where I couldn't even get Google but I was still connected. Just another problem since our 'improved service'...

Oh and am on OpenDNS so not exclusive to Coms' DNS server

Edited by deleted (Wed 05-Mar-14 23:05:19)

Occasional??

This BQM test is fairly typical for me since COMS came on the scene.

I've got my MAC and will be off very shortly.

It's a shame, given the previous good reputation of ADSL24.

Send that to DanComs on PM. Always got stuff sorted for me when i PM him even though he may not reply on here

Quite bad tonight, effecting streaming. Anyone else?

Was just coming on to say, for the last hour or so its be [censored]. Like almost 100% packetloss.

http://www.thinkbroadband.com/ping/share/2609171007d...


Seems to be ok now though.....

I think its MAC time.

Edited by Cruncher (Tue 11-Mar-14 20:09:51)

I know its at their end, but what would cause packet loss like that? Congestion?

Didn't notice it tonight but had really bad packet loss while online gaming last night.
Surely they have got to get their act together soon, or are we beta testers?

Haven't had much of a chance to investigate it properly my end recently. In an ideal world, I'd catch that packet loss with no other devices connected to the router but that's very inconvenient when I'm at home. I plan on unplugging everything when I'm not at home and seeing if I catch it then.

I've been out since 10 so far and the average ping has dropped right down on my BQM so there's certainly stuff on my LAN doing things when I'm not there.

You can probably see when transmission runs during the night.