No phone line and reduced broadband connection on New Years day.
Ticket picked up on Monday. Line restored and working Tuesday.
Courtesy phone call from Pulse8 to confirm repair.
Excellent support.
Sounds like one leg of the copper pair disconnected somewhere.
My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
======================== Experience shows us that love does not consist in gazing at each other but in looking together in the same direction. Antoine de Saint-Exupéry.
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flippery (fountain of knowledge)
Thu 07-Jan-21 16:01:33
A similar thing has happened to me on a number of occasions...... Openreach do some work on a cabinet and disturb my line rendering it none functional and I have spend a few days chasing it to get it working again.
SKY ADSL 2/2+ Atten: 27dB to 27.5dB up, 49dB to 49.5dB down
Still using SpeedTouch 546v5 and looking for 6.1.4.3 firmware currently stuck with 5.4.0.11
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flippery
