User comments on ISPs
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flippery
(fountain of knowledge) Thu 07-Jan-21 08:49:27

Pulse8 broadband support.

[link to this post]

No phone line and reduced broadband connection on New Years day.
Ticket picked up on Monday. Line restored and working Tuesday.
Courtesy phone call from Pulse8 to confirm repair.
Excellent support.

Edited by flippery (Thu 07-Jan-21 10:11:06)

Banger
(eat-sleep-adslguide) Thu 07-Jan-21 08:53:07

Re: Pulse8 roadband support.

[re: flippery] [link to this post]

Excellent. Tucked away in memory for future.

Tim
talktalkbusiness.net & freenetname
TTB Router, Asus RT-AC68U and ZyXEL VMG1312-B10A Bridge on 80/20 Meg Fibre
Speed Test

Highest Sync: 79993/19661

BQM

RobertoS
(elder) Thu 07-Jan-21 13:43:24

Re: Pulse8 broadband support.

[re: flippery] [link to this post]

Sounds like one leg of the copper pair disconnected somewhere.

My broadband basic info/help site - www.robertos.me.uk. Domains, sites and mail hosting - Tsohost & Ionos.
Connections: OnePlus 8 Pro max 165Mbps down, 24Mbps up on Three, and B311 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
========================
Experience shows us that love does not consist in gazing at each other but in looking together in the same direction. Antoine de Saint-Exupéry.

flippery
(fountain of knowledge) Thu 07-Jan-21 16:01:33

Re: Pulse8 broadband support.

[re: RobertoS] [link to this post]

Could well have been. My post was more about the level of ISP Support rather than the cause.

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