More Zzoomm problems

National outage this morning, by all accounts. I blame you lot
Go to FTTP it is more reliable, it is the futre.

I had fewer problems in the nine years I was with plusnet on FTTC than I had in the few weeks I have been with Zzoomm. I know these things happen and Zzoomm is still a new network, but it makes me think maybe I should have gone with now broadband and stayed on FTTC.

We will see how many more times they have problems until my contract comes up for renwal.

I even had to turn my coffee machine on this morning, instead of it coming on automatically, disgraceful

By the time your Zzoomm contract comes to an end you may only have Openreach FTTP as an alternative.

I have the same issue. Swapped to ZZOOMM this summer on FTTP but no connection today in Worcestershire.

In reply to a post by PCJM40:

By the time your Zzoomm contract comes to an end you may only have Openreach FTTP as an alternative.

Now broadband still does FTTC and my zzoomm contract ends next year. openreach have not got to the 75% coverage yet here, which is what they need before they stop accepting orders for FTTC and then they have to give 12 months notice. so you are looking at 2025 at least.
Hopefully Zzoomm will sort things out and become more reliable. I have stuck up for Zzoomm a lot of their faceache pages where other people have had problems and i have also recommended them to other people, but at the moment I can't do that.
This is around 3 times now there have been a problem that affected me in just over 3 months, this is a system that I have been told on here and other forums is more reliable than the old system I was on.

From what I have heard, openreach own fibre is not much better, some people I chat to are on Open reach FTTP network and some of them have been saying about problems.

We will see, as I said i have 12 months, it is a shame as I had high hopes for Zzoomm, maybe I should have taken notice of the reviews.

In reply to a post by AxiD68:

I have the same issue. Swapped to ZZOOMM this summer on FTTP but no connection today in Worcestershire.

it was nationwide. The problem is with more and more devices and services relaying on the internet it needs to be spot on.
At some point in the future, all TV will be online, including the stuff people get from Freeview, people will be really peed off if they miss their coronation street because their broadband had failed.

The Openreach FTTC network runs on top of the infrastructure built out to be the FTTP network, it just terminates at a cabinet rather than on your wall.

I doubt anybody told you that all FTTP networks are more reliable than any FTTC network - people have correctly pointed out that an an FTTP access network cannot degrade in the way that copper can, it's not affected by the amount it rains, cannot pick up local radio interference etc. If none of your Zzoomm failures have been caused by problems on the local FTTP access network then that is still the case - deploying fibre in the last mile cannot make up for poor infrastructure in the core or a slack approach to change management that sees changes made that cause outages.

In reply to a post by zyborg47:

Go to FTTP it is more reliable, it is the futre.

You could join me on Virgin Media's coax cables... when the coax is working there is usually a network issue, when the network is working there is usually a coax issue.... 🤣

In reply to a post by jpm:

The Openreach FTTC network runs on top of the infrastructure built out to be the FTTP network, it just terminates at a cabinet rather than on your wall.

I doubt anybody told you that all FTTP networks are more reliable than any FTTC network - people have correctly pointed out that an an FTTP access network cannot degrade in the way that copper can, it's not affected by the amount it rains, cannot pick up local radio interference etc. If none of your Zzoomm failures have been caused by problems on the local FTTP access network then that is still the case - deploying fibre in the last mile cannot make up for poor infrastructure in the core or a slack approach to change management that sees changes made that cause outages.

People on this forum told me that FTTP is more reliable than FTTC as I was going to stay on FTTC.
It was a national failure by all accounts, Zzoomm went down everywhere, not just in this city. What is annoying is that nothing has been said about it on their social media, no sorry or explanation.

FTTC worked for me fine apart from the time it did not That was a long time again and to be honest it did still work, but only with one make of modem.

We will see what happens in the next 9 months or so.

In reply to a post by jchamier:

In reply to a post by zyborg47:

Go to FTTP it is more reliable, it is the futre.

You could join me on Virgin Media's coax cables... when the coax is working there is usually a network issue, when the network is working there is usually a coax issue.... 🤣

I can't get Virgin here, there was a time many years ago before it become Virgin that I wished I could. i know the problems Virgin seems to have as well.,

You moved from a relatively mature network on an established provider to an new network with a provider that had very little established record.
I don't think FTTP is the problem but rather the rest of your providers network connectivity.