The tag team direct with BT stoped a while ago, now your chosen ISP has access to them for you, although I dont think this will help other that saying if there is an ADSL cease when it will happen. Should be a case for Ofcom, but you may find it better chewing off your own arm than get anywhere with them.

Who is listed on your invoices? IP Telecom Solutions Company No. 04506530 appear to be in liquidation.

If you are still paying them, maybe the Official Receiver might be able to offer some advice.

Edited by deleted (Thu 25-Sep-08 17:35:16)

I think the guy knows well and truly how deep he's in the proverbial Joe and needs advice on how to get out of it rather than people raking over dead ground mate. Going over dead ground is what got the last thread locked rather than helping the OP get their line back and free to move to a new ISP.

Giving advice on how he can try to get out of the poop is more helpful than hearing about the past and that's why I advised the OP to ignore posts about the past as they won't get him out of his predicament. The only way out at the moment looks to be via a cease and provide seeing as no-one seems to want to help him remove the TAG from his line.


*edited to correct typo*

Edited by deleted (Thu 25-Sep-08 17:56:16)

That's why I was thinking more of a change to the OP's phone in hope of it causing a cease. For some a change of name seems to trigger a cease, but not for others. It may come down to a number change at the end of the day if a name change isn't possible/doesn't work for the OP.

Last time I had to have a cease was when getting away from Tiscali and that was a good few years ago.

A number change wont always cease the adsl, more change with a name change, but thats more if it's a billing name change (rather than changing it from fred to joe) A cease on the phone line WILL cease off the ADSL even if you could get BT to do a cease and re-provide, but that will start to get messy.
It could be an option to keep going back to ofcom and tell them you have tried everything, make sure you have a note that you contacted them (however many times) and that you also spoke with the upstream supplier, who refered you back to HV and you now stuck in a loop. You never know you may get someone who wants something to do, and will follow it up by getting in touch with the upstream provider and getting them to generate the MAC for you.

I gave him advise on that and that's cease and provide. Your right he is in the proverbial, and he does not want to make it worse by confiding in people on any actions he may take and told in confidence.

Either way, the OP's not going to have an easy time of things and will be out of pocket either way. I was in a similar position with Tiscali and ended up binning the line and getting a new one.

It should never come to that Ofcom should be ashamed of them selves, taking tax payers money and letting cowboys operate and manipulate what happens on our phone line

Whom the OP speaks to/confides in/prays to is his business Joe & if you PM'd the OP advising a cease and provide, then that's between you and the OP.

Even obtaining a cease and provide may not be as straight forward these days by the looks of things. It may boil down to the OP having to have the line itself ceased and have a new line provided, which will cost quite a bit more than paying for a standard ADSL cease and provide.

Either way, I wish the OP luck.







*Typos are free of charge should anyone find any in my posts, but they can donate loot if they want*

They are a waste of space who are quite happy to waste money.