Something weird has just happened with my usage stats in the last 30 minutes, it's saying I have downloaded 4.372GB which I know I haven't. I had only downloaded about 1.7GB a short while ago.



All data is reported in GB (gigabytes) and is updated every 30 minutes.

NOTE: If you are on a capped package, the figures below indicate PEAK usage only. Off-peak is free usage and thus not included in the below figures.

If you go over your normal monthly allowance you will either need to purchase a top-up or wait until the 1st of next month when the usage will reset to zero.

Usage report

Current month

Month
Downloaded
Uploaded
TotalNo. of sessions
Mar 2012
6.659 GB
0.200 GB
6.859 GB

Daily breakdown *new*

This is a new feature that allows you to drill down the usage on a daily and hourly basis.

DayDownloadedUploadedTotal
4th Mar4.241 GB0.131 GB4.372 GB
3rd Mar0.451 GB0.024 GB0.475 GB
2nd Mar1.967 GB0.044 GB2.011 GB
1st Mar0.000 GB0.001 GB0.001 GB

Yea apparently i downloaded 8gig between 6pm and 7pm on Thurs 1st march.

My connection wont even allow me to download that much

1 Mar 2012 18:18
5 Mar 2012 19:42
4 days 1 hr 23 mins
1.25 GB
99.84 MB

Clearly shows i have only downloaded 1.25 GB since the 1st. So why is my allowance saying 8gb?

Edited by bobble_bob (Mon 05-Mar-12 20:24:15)

I've been seeing this sort of thing for months.

2GB+ in an hour which is physically impossible with a manually limited line sync of 6.6Mbps.

What passes for tech support these days simply keep insisting that the data is correct.

Frankly, I've given up contacting them for anything except a complete loss of connectivity. Even then it's a through going pain in the posterior. On the last occasion I was asked to do a factory reset on my router!