LLU migration dates accurate?

Hi
I signed up to Vivaciti's Surfwise LLU product (fed over talktalk llu) I had an email the other day from Surfwise stating my expected go live date was today - how accurate are these dates? Nothing seems to have happened yet, was just wondering how often these things run over.

Thanks

Edited by deleted (Mon 12-Mar-12 15:11:40)

If you have had an email from surfwise with your broadband username and password then the dates do tend to be good but the migration itself can occur anytime during a 24 hour window.

Hi
Thanks for your reply - I was under the impression that 20CN to LLU required work at the exchange so assumed a working window of somthing like 8am -5pm - is this not the case?

In reply to a post by huwwatkins:

Hi
I signed up to Vivaciti's Surfwise LLU product (fed over talktalk llu) I had an email the other day from Surfwise stating my expected go live date was today - how accurate are these dates? Nothing seems to have happened yet, was just wondering how often these things run over.

Thanks

I know that each time my service has been changed it's been during office hours , i suppose in some areas that could vary a bit though. may be it's case of if they can, they will always do them inside office hours

My surfwise migration took place a day after the date on their email. I think it depends how busy openreach are.

Cheers Banger - that's good to know it didn't take too long after the scheduled date. As its almost 5pm I guess I'm out of luck for today.

Mine was around 10am the next day, 10 mins downtime.

My migration to the same product happened the day after the date too (2nd march rather than 1st).
I looked at about 6am the next day and router was stilll connected to the previous ISP. When i looked again at 9:30am i had lost connection and put the login details in and was up and running.

I didn't get an email to say it was live until 5:35pm on the day it went live.

I think someone actually has to visit the exchange to connect you from BT equipment to Talk Talk equipment still so it probably won't happen until the morning now.

Still nothing - have sent an email to vivaciti to see whats going on.

Let us know when you get connected and what speeds are like.