That is my preferred option but as I said an availability check says only phone and BB available so I suspect I won't achieve that much of a saving which is what I am trying to achieve.

I'll phone them tomorrow and see what their sales say.

Edited by techguy (Sun 07-Oct-12 21:59:26)

In reply to a post by uno:

As to why, the PDF gives the corporate reasoning and is listed in the open document at https://wdslportal.cw.com/support/DLMComms.pdf

Matt

Umm, Maybe moving from a fixed wired service when I did was a good thing, now that Cable and wireless is using DLM, that means they all are.

DLM is a pain and in my opinion makes things worse. I had a stable and ok speed service from the C&W network, if they stuck DLM on i would have lost the speed i had and i doubt it would make it more stable.

why do these companies think that a automated system does a better job than a manual system?

I certainly think I made the right choice in getting rid of fixed line broadband.

In reply to a post by techguy:

It would also appear that if I wanted to move the line back to a BT based service in the future I'd have to pay the full £130 connection charge?

BT will no doubt keep sending you letters giving you free connection if you go back with them. I get them now and again. The last one offering me FTTC and they would even connect my phone line back up for free.

Nope, not going to happen.

It wouldn't have affected you anyway, at least for the moment, as it is for new provisions.

They will likely roll out nationally but you can disable it by request. DLM isn't always a pain, there are some lines where it really does help.

why do these companies think that a automated system does a better job than a manual system?

Because not every user knows about SNR margins, interleaving and so on. I'm sure we're not the only ones to have customers come to us to say my line is unstable, why.. etc. DLM does help with those issues where the default profile isn't good enough.

You'd be surprised how many customers don't tell you that they're having problems and just accept it as the norm.

Matt

There's one ISP that apparently tells its customers they have a problem before the customer knows.

Not many people can afford them .

Yes but doesn't that ISP use BT products for some of their services - which use DLM?

Additionally, you'll find that there is more than one provider that use the FireBrick devices which they sell to do similar things - which is exactly why we have one.

The point I was making is that DLM isn't always a complete evil thing to have... and could even resolve faults that the customer, or as in your example, the ISP might not even detect.

Matt

Edited by uno (Sun 07-Oct-12 23:21:14)

In reply to a post by uno:

It wouldn't have affected you anyway, at least for the moment, as it is for new provisions.

They will likely roll out nationally but you can disable it by request. DLM isn't always a pain, there are some lines where it really does help.

i will have to send a email or phone my mate and tell him, but as you said it will not affect him yet, saying that he is considering going to Sky FTTC when it eventually gets to him, not for the speed so much as he gets a pretty decent speed, but he thinks FTTc will be more reliable as it don't use the old cables.

I so far have seen more people have problems with DLM, be it BT version, sky and Talk Talk.

the reason is because their lines are pretty poor and the DLM makes a muck up of it.

If I had DLM on my line I would have ended up with about 2Mb just like I did with BT.

Because not every user knows about SNR margins, interleaving and so on. I'm sure we're not the only ones to have customers come to us to say my line is unstable, why.. etc. DLM does help with those issues where the default profile isn't good enough.

True, but then that is what you are there for

You'd be surprised how many customers don't tell you that they're having problems and just accept it as the norm.

No i am not, that is why so many people stick with Talk Talk and Bt even if they get a naff connection because they thin it is the norm.

i know of a few people who used Talk Talk and think that is the best they will get and yet after talking them into going for another service, they are shocked at the difference.

In reply to a post by zyborg47:

i know of a few people who used Talk Talk and think that is the best they will get and yet after talking them into going for another service, they are shocked at the difference.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It took me and a few others over a year to persuade you to go LLU from your BT Wholesale based service. I have rarely met anyone so "doubting Thomas".

And now you preach the gospel!

The bottom line of my sig applied to that post .

As for DLMs, the current WBC one is far removed fom what zyborg experienced. But despite his having been told this several times, it bounces off the scar tissue.

I think the WBC DLM on both ADSLx and FTTC has very little wrong with it. What the C & W one will be like none of us know, but I think a little apprehension is in order .

O2/Be seemed to have it fairly well sussed, but they turned it off after about 3 days.

In reply to a post by RobertoS:

In reply to a post by zyborg47:

i know of a few people who used Talk Talk and think that is the best they will get and yet after talking them into going for another service, they are shocked at the difference.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It took me and a few others over a year to persuade you to go LLU from your BT Wholesale based service. I have rarely met anyone so "doubting Thomas".

And now you preach the gospel!

it did not take a year or anywhere close to it, it did take a while but only because I was worried about LLU. while yo did help and I was grateful it was a mate of mine who went for the Cable and wireless network with Vivacitie that got me to change in the end.

I do admit, it normally takes me a while to decide on things. I weigh up all the pros and cons.

but if I had the quality of broadband these people have got, one is not even getting a megabit, then I would have moved quicker, as it was, I know sometimes mine was bad, but it was a bti more than a megabit.

It only took me 2 weeks to decide to move to allpay, saying that I did have a visit from someone who was here for a hour explaining different things.

I am not going to lie and say things are perfect, but it is certainly better than any ADSL service I have had, not because of the providers, not all of them anyway, but because my phone line is so long. Hopefully when Allpay do the work they are going to do tomorrow morning, things will get even better.