There seems to be some confusion being pointed out by another seller of O2 Wholesale services, that a free migration/activation means a 12 month contract, I cannot speak for others but with us that is not the case, you can migrate in for free and it would still be a monthly contract.

Hello, just switched over from be to xilo and so far everything is kool and the gang.

I'm synced at 20Mb with interleaving on auto, which is about 4.5Mb down from be and my ping is double. Can I request to change it to fastpath now or is there any line training for a few days?

Thanks

You will have to sign in to my xilo, Click on packages and then my broadband and you will see interleaving, Click on that, Then select Opt Out from the dropdown box.

Also what package have you moved over to? O2W or C&W

Anyone know what is happening with people that are on the be16 packages, Now that sky have bought bethere, I'd ask in the forum, But it's been down for some days now.

Edited by deleted (Sun 17-Mar-13 22:41:55)

There is no BE16 product

Details here
http://beusergroup.co.uk/technotes/index.php?title=P...

As far as I'm aware, there is no problem with the official BE forums
Try logging in from here as long as previously had an account with BE
http://beusergroup.co.uk/forum/

Be16 is how Xilo used to refer to their O2 Wholesale product (now referred to as Elite) which is what I'm on.

Thanks

I'm guessing in that case it wasn't the official BE forums being referred to either

No, Xilo have or had their own forum on their site but it appears the gremlins have struck as it's been down for a few days.

Not only has the forum been down for at least a week, but their FAQ's don't load in any browser I have tried! While they're undoubtedly under exceptional pressure dealing with refugees from Be/O2, it doesn't inspire potential customers with confidence in their customer support.

Which FAQs? Quite unexpectedly I found some at the bottom of this page which loaded instantly for me.

BEings will be right at home in that case - we are more than used to rubbish websites and internal systems