I've still to get the bottom of what I was given initially, why I got 800Kbps for a year, and what caused the reduction in speed again after the fault was fixed. I've asked Breathe if it's something they can bring up with Openreach and I need to get Breathe to confirm that I was never on ADSL2+ with them and therefore there was nothing that changed at their end in December 2012.
They want another £3 per month for me to try ADSL2+, which I'm quite willing to do, although of course they can't guarantee it will work.
But this is the package I agreed to upon the move to LLU in 2011, in an email from Breathe Sales:
1- ADSL & Call Charges
Up to 24mbps- actual speeds achieved are subject to line conditions and distance from exchange.
£10.99 per month
Does that not imply ADSL2+? It seems they're now telling me what they actually gave me was an "up to 8Mbps" ADSLMax service and they want a futher £3 to give me an "up to 24Mbps" ADSL2+ service instead. The acronym "ADSL" that they used in the descripttion above doesn't mean anything as there are different flavours of ADSL, it's just a generic description of a ADSL service rather than fibre or dialup. It can't mean ADSL1 as that cannot be "up to 24Mbps".
Whether or not I can actually get 24Mbps, or even 8Mbps, is irrelevant because the ADSL2+ service is likely to give me better speed than ADSLMax and that's what I thought I was gettting, and that's what I attributed the increase in speed to.
Edited by deleted (Fri 07-Feb-14 20:57:45)



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