Strange, perhaps its something affecting new users? Does seem odd.

Who knows, did you have the 20 minute outage other day around 5.10?

Funnily enough, almost 2 minutes, 15.25 to 15.27 on the 10th. Just checked but not at 5 ish. But thinking about it, this when they fixed my phone. I`d had a constant engaged tone for a couple of days

Edited by deleted (Thu 13-Feb-14 21:15:34)

Reason i ask is the downtime at 5 was due to TTB. Seeing as you arent having the 3 day session issue wondered if you also avoided the other issue on the 10th

Well it may have but its not showing in log, I was out at the time. However the fault with my line (engaged tone) was down to something that occurred thursday night when Coms (or so support said) reset systems at midnight. No loss of broadband but discovered faulty phone when a mate rang my mobile and told me my landline was not accepting incoming calls the next day.

Edited by deleted (Thu 13-Feb-14 21:37:45)

Still dropping after 72 hours.

Fix is due to happen tomorrow. We shall see

Yes, my connection keeps dropping for a few minutes too, maybe an unrelated problem as its now a Month since opening my ticket and they don't even bother replying any more, they just close the ticket, so I open a new one.

Problem this causes me is that each time the connection drops all my home network IP addresses keep changing which means I have to re-set up all my wifi bridges around the house. Ok, I could give them static IP's without DHCP, but I shouldn't have to really.

This is the sort of thing I get, sometimes Daily, sometimes every 2nd or third day:

12014-02-18 17:05:03PPPWarningppp0 LCP down

22014-02-18 17:05:03PPPErrorppp0 LCP down

32014-02-18 17:04:01PPPErrorppp0

42014-02-18 17:04:01PPPErrorppp0 User request

52014-02-18 17:03:55PPPWarningppp0 LCP down

62014-02-18 17:03:55PPPErrorppp0 LCP down

72014-02-18 17:03:55PPPErrorppp0 User request

82014-02-18 08:12:13PPPWarningppp0 LCP down

92014-02-18 08:12:13PPPErrorppp0 LCP down

102014-02-18 08:11:15PPPErrorppp0

112014-02-18 08:11:15PPPErrorppp0 User request

122014-02-18 08:11:08PPPWarningppp0 LCP down

132014-02-18 08:11:08PPPErrorppp0 LCP down

142014-02-18 08:11:08PPPErrorppp0 User request


These are the speed tests I've got over the last 24 hours..... surely something is wrong with fluctuations like this, but they just wont accept theres a problem:

2/19/2014 9:28 PM GMT109.224.XXXX 0.88 Mb/s 0.76 Mb/s 33 ms London< 50 miShare

2/19/2014 9:26 PM GMT109.224.XXXX 1.15 Mb/s 0.80 Mb/s 31 ms London< 50 miShare

2/19/2014 7:35 AM GMT109.224.XXXX 6.27 Mb/s 0.52 Mb/s 31 ms London< 50 miShare

2/18/2014 11:50 PM GMT109.224.XXXX 7.03 Mb/s 0.84 Mb/s 31 ms London< 50 miShare

2/18/2014 6:19 PM GMT109.224.XXXX 4.08 Mb/s 0.72 Mb/s 15 ms London< 50 miShare

Did the fix happen?

For me at least, my connection has been down most of today. Odd thing is, my router shows as connected but Windows 7 network status shows "no internet" and I couldn't access web pages on PC or wireless devices.

Up and running now with healthy speeds.

Coms have still not replied to my ticket in 3 days!

RS2000 - you've possibly been suffering from the DNS issue that a few of us have encountered today - assuming that you're using coms dns. So your router will have been connected, but with dns not working you'll not have been able to get to web pages - so win7 status was also correct!

There's another thread about it.