In reply to a post by bobble_bob:

Its being looked at by TTB, but what does the LCP do and is it something the ISP control?

It's basically a protocol that is used to establish and maintain the PPP session to your ISP.

http://en.wikipedia.org/wiki/Link_Control_Protocol

In reply to a post by PaulComs:

Hi Baz

Thanks for the PM, Dan and the team are on the case. Hopefully we can get this resolved quickly.

Thanks,
Paul

I hope so too, but no updates on any of my tickets today...
@COMSplc did follow me back on Twitter however.

Edited by deleted (Thu 13-Feb-14 23:52:07)

Hi All,

A quick update on the drops for you.

We have been advised that our 3rd line are testing this and aim to have the testing complete by 17/02 and a fix implemented by 19/02.

If there is any further information, I will pass it across for you.

Kind regards

Dan
Coms

I thought I'd share my BT speedtest results. Abysmal, isn't it? I feel like I've reverted to my old 2400 baud modem...

We've not received an email for an invoice (normally due on the 12th of the month) and there's no invoices "currently due" on the My Account page. We were on a CCA so I was waiting on the next invoice before putting in card details again.

Are they still sorting things out or is there an overdue invoice waiting to be paid?

Anyone else still waiting on invoices?

Hi gmaskew,

My invoice is showing as overdue and not wanting to be cut off I phoned to see what was happening.

I was advised not to worry and that the payment had been taken from my CCA without problem.
I can see from my online banking that this payment has been made.

This was a couple of weeks ago now and yet it still shows unpaid and overdue.

Payment with coms wont happen until the 1st of the month, that is the new billing cycle, hence no invoices yet.

Regarding overdue ones, dont worry. I used to have a couple of those when paying by DD. I PM'd James when he was with ADSL24 and he said all invoices have to be manually changed from unpaid to paid. They probably havent got around to it due to the migrations

Like everyone else is or the one's it's happening to,i'm getting these drops as well! i have had 2 upto now Friday & Saturday(Saturday was the longer one about 30mins) i know it's been looked into!

That issue you describe is different to the 3 day drop that Dan mentioned is being looked into

Thanks Bobble_Bob,i'll monitor it for a day or two and see whats happen,i'll update if it corrects itself.Last night it shot my data rate(kbps) downstream up from 919 to 21553 on my router status.