I think you may find the online gaming issue was due to some packet loss (well according to my BQM logs anyway which ended around 10pm). Again this has been reported and looked into

I did a few races on Forza 5 without issues around 9pm

Edited by bobble_bob (Mon 17-Mar-14 23:37:46)

Something very weird is going on with coms.com and usenet. I was a bit bored and thought I would test my usenet access again and now it is back up to full speed. Right now I am getting 3.7MB/s which is more or less what I should be getting.

It is possible we may have jumped to conclusions regarding them implementing throttling. I now have my MAC code which was issued efficiently and without any hassle. It is my understanding I have a month to use it, if I don't use the MAC code it just expires.

I think I will see how things go over the next 2 weeks. I really cannot be bothered to start chopping and changing ISP's and which ever ISP I choose will lock me into another 12 month contract (because I want fibre). It would be nice though if we could get some "official" word from someone at coms.com with regards to whether they have started using any sort of throttling.

Yep, I can confirm things are back to full speed, for the moment at least.
I don't see what else it could be other than throttling. It was clear that usenet and torrent speeds were being capped at 350k/sec and 450k/sec, last night and earlier on, whereas streaming and http downloads were at full speed. For me anyway.

In reply to a post by charmingcharlie:

I just don't see why I should pay £30 a month for a service that is approaching Talk Talk levels of quality.

Absolutely! Why pay £30 a month with coms when you can go direct with the devil's spawn for £5.75 a month (+line rental) for an unthrottled connection, line speeds 24/7, very reliable, static ip address and comes with good UK based phone forum support? Paying more doesn't always give you a better product as you've just found out.

Edited by deleted (Tue 18-Mar-14 07:10:58)

Hi,
I can confirm we do not throttle connections.

In reply to a post by vivaciti:

Hi,
I can confirm we do not throttle connections.

Who do you use for your LLU Unlimited Office package?

Either TTB or C&W

Good Morning Everyone

In response to concerns raised on this forum relating to stability, we can confirm that our team are testing some traffic management tools between the hours of 16:00 and 01:00.
In effect, this slows down data which isn�t speed-critical, such as P2P and NNTP, to make sure that time-dependent services such as streaming run more smoothly. Please be clear that this has been done in order to improve the interactive user experience for all of our customers.

Probably not the news that some of you want to hear but we have a duty to thousands of customers and need to balance this with the reality that some people will want to download the entire internet whilst others just want to game, watch iPlayer and have a service that is stable.

The intention is to get a balance for Coms xDSL users and we will continue to work hard on getting that right. If you can bear with us whilst we continue to work on the right profiles then you will reap the benefit so thanks in advance for those prepared to work with us.

Thanks,
Paul

Personally dont have too many issues with it providing you never throttle streaming/gaming/browsing etc. Easier just to have usenet running in the background overnight when not using my connection anyway rather than kill my connection downloading at full speed

Yeah I sort of agree, it won't make things too difficult for me but at the same time it stings a little to be paying the same amount for an inferior service. Credit where it's due though, thank you Paul for coming on here and being honest.

Edited by deleted (Tue 18-Mar-14 12:28:21)