In reply to a post by RobertoS:

The best starting point for Plusnet Traffic Management is this explanation. It is exactly what Paul has just mentioned, except Plusnet have it working fine.

Is this traffic management on a per connection basis, as it implies in the document, or across the whole plusnet network.
I'm the only user of my internet connection so I don't need something else to prioritise my connection for me
But it does look good though, though I do fear going to a big ISP and the associated customer service problems.
I see on twitter there is a lot of mention of 30-60 mins waits in the phone queue!

It is across the network as well as within the connection, but as I said - the network is scaled to make it irrelevant to the P2P, whilst still prioritising VOIP/gaming. That's in the detailed links someone else gave.

I would expect bronze to slow down over the network when Apple release another iOS and lots download it, or Andy Murray is in a Wimbledon Final. I doubt if it is scaled to cater for 5 days a year out of the 365 .

From what I've seen over the years, no ISP does that. There were even reports of Zen delivering 500kbps on speed tests not long ago. I don't remember exactly when, it was the Olympics or the Commonwealth Games in the UK. That sort of thing.

The beauty of it is, (and don't forget that Paul says Come are working on the same - my link was to explain what he was on about and why it isn't all bad), that even at times like that gaming and VOIP will still work, and hopefully the streaming that is causing the pressure. For that benefit, I think most customers will say "stuff the internet downloaders on P2P" .

In reply to a post by PaulComs:

In response to concerns raised on this forum relating to stability, we can confirm that our team are testing some traffic management tools between the hours of 16:00 and 01:00.

An email or message on your website beforehand would have been nice.
It still doesn't explain why we were being throttled still at 4am on Monday morning. I would have thought that at that time in the morning, there was no need for throttling, trial or otherwise.

So much for that statement in the letter we were all sent saying our broadband would not be adversely affected with the Coms takeover...
I don't download that much but when I do, I don't want to wait all night on it coming in. (heck, 'broadband' is slow enough as it is, being in the sticks, without a piddling 350/450k/sec throttle.)

Before ADSL24 was taken over and the off peak times were 12midnight - 8am, things generally worked well. Speeds were fine during the day and only ever dipped slightly between midnight and 1am or so. Maybe Coms shouldn't have been so quick to put everyone onto the 'office' times of offpeak being from 8pm - 8am.

Hi Vivaciti.

From what I can make of it, filing of your annual return and accounts are somewhat overdue. Am I looking at the right company and if I am, when do you expect to get your filings up to date?

In reply to a post by ross1701:

In reply to a post by PaulComs:

In response to concerns raised on this forum relating to stability, we can confirm that our team are testing some traffic management tools between the hours of 16:00 and 01:00.

An email or message on your website beforehand would have been nice.
It still doesn't explain why we were being throttled still at 4am on Monday morning. I would have thought that at that time in the morning, there was no need for throttling, trial or otherwise.

So much for that statement in the letter we were all sent saying our broadband would not be adversely affected with the Coms takeover...

This is what's really [censored] me off. Bull in the letter about not being adversely affected and no mention anywhere of this traffic shaping. Hell, it still advertises as being completely throttling free on the website.

A quick way for a company to lose me as a customer is just to flat out lie to me. If Coms had said something about this beforehand, I wouldn't have liked it but I could certainly understand and accept it but to just implement it and only fess up when people complain is just low

I dont think it was planned from the start, it was put in after many of us on here complained about packetloss. They could add capacity, and maybe they will, but this is an immediate solution

Had hoped, that my recent low speeds were not related to the coms migration, but seems I'll have to migrate. Recently disappointing that coms couldn't keep the adsl24 model.

Your target snr may have been reset, seems some were to 12db

Unless you mean usenet only

Edited by bobble_bob (Tue 18-Mar-14 22:26:13)

I was wondering why gaming online on the xbox has been so bad these past few days. At first I thought it was just the bad connections of those I was playing against however improbable considering how many games on FIFA I tried playing; they couldn't all have had poor connections? I guess it was my connection that made FIFA completely unplayable. Just now, attempted three games online, all three were a stuttering mess that disconnected halfway in. Usenet is slow, xbox live is ruined. Not good

As bobble_bob said, if you're referring to consistently low speeds since the migration, it's most likely because of the snr. I had this problem myself and a quick ticket through the control panel and a few hours later, was enjoying much better speeds. In fact, this is the one area where I can praise Coms, since the migration my speeds have increased a fair bit.