Seems they have changed the times. Although getting 400kbps. Was ok around 8

End of the day we either accept the throttling or move on. Nothing is going to change i suspect as the throttling is working regards to less packet loss. For people that dont use usenet/p2p that much then it wont be too much of an issue. If you use it alot then probably only 1 option for you

Edited by bobble_bob (Sat 22-Mar-14 10:52:57)

I guess for people who don't use p2p probably won't have even noticed a difference but I think the issues run a little deeper than that imho. We were assured prior to the move that there wouldn't be traffic management and it didn't take them long to change that. Worse still, their communication has been dreadful. I had issues over a week ago and for five nights in a row, was unable to do anything other than web browsing at peak times and after speaking to their support was left with the genuine impression that they didn't have a clue what was wrong. Sure enough, a few days later and we find out they are testing traffic management. Now that means either A: They didn't even let their support know or B: They are very good at faking sincerity.. either way it completely undermines their job and my trust in them seeing how they have bugged me twice this week to book an engineer visit.

I guess there is light at the end of the tunnel for those who don't mind traffic management but these last two weeks have left a bitter taste in my mouth and I won't pay the same amount of money for an inferior service.

In reply to a post by bobble_bob:

Seems they have changed the times. Although getting 400kbps. Was ok around 8

End of the day we either accept the throttling or move on. Nothing is going to change i suspect as the throttling is working regards to less packet loss. For people that dont use usenet/p2p that much then it wont be too much of an issue. If you use it alot then probably only 1 option for you

But I am now screwed, I moved to the unlimited 100 (mainly for work reasons) so agreed after asking repeatedly 'nothing is in the pipeline to change the service?' that nothing was going to change.... I stupidly agreed to the 12 contact after attempting to stay on the 1 month one.

VPN is the answer now.

I dont think coms wanted to throttled usenet, it was after a few of us complained of packetloss and this was the solution they had. Now you could argue that they should have known this would happen after increasing peak usage and reducing peak hours, but thats another issue

Regarding the Customer Service, its typical in the tech industry. Our works CS dont even know what the name of the software we use is called! Many times ive phoned CS (not coms, just in general) and know more than them, as 1st line often are useless and are there for basic queries. Thats why people like DanComs and PaulComs are handy, as they bypass that and get 2nd line to deal with your query, who are the people that know what they're doing

I think more of a concern is it seems coms dont monitor their network 24/7. The packetloss other day was caused by some "tweaks" a tech guy did, and only noticed issues after seeing posts on the forum. The major packetloss issue was only noticed after me and others PMd Paul to tell him. If they monitored their network wouldnt they have noticed this themselves?

Either way we are screwed with this traffic shaping! As soon as I can I am off from this lot, broken promises,CS way below par and just too many things going wrong with them

Steve

I realise that 7pm Saturday evening might be quite a busy time for the network but throttling torrents to 100k/sec ??? [censored]. I just want to grab one small file and thanks to Coms, I'm going to have to wait 30-40 mins on what should download in 3 or 4 normally. Pathetic.

For a communications company, Coms sure are lacking in their communications to their customers with this whole stealth throttling thing.

It wouldn't surprise me if its all a strategy by Coms to pee off the moderate to heavy users and get them to leave so that they can sit back and milk all the light users. Saves them investing money in upgrading the network.[/tinfoil hat]

Edited by deleted (Sat 22-Mar-14 19:22:41)

+1

I am of the thinking if I can get what I want quicker then I can get off the network quicker too, freeing up the network for everybody else, I too am trying a couple of small torrents and am being throttled to hell

Steve

I think its obvious what they were planning now.

1. Buy ADSL24
2. Put everyone on generous higher usage plans and say nothing will change to make everyone happy, knowing full well they will throttle the [censored] out of our connections a month later.
3. ?
4. Profit.

/TFH.

Edited by Cruncher (Sat 22-Mar-14 21:07:47)

From my Glasnost test


Is your upload traffic rate limited?

Your ISP appears to rate limit your uploads.

Details:
* Your ISP appears to rate limit your BitTorrent uploads. In our tests, uploads using control flows achieved up to 14252 Kbps while uploads using BitTorrent achieved up to 841 Kbps.

* Your ISP appears to rate limit uploads on port 6881. In our tests, uploads on port 6881 achieved up to 14252 Kbps while uploads on port 36835 achieved up to 835 Kbps.

Is your download traffic rate limited?

Your ISP appears to rate limit your downloads.

Details:
* Your ISP appears to rate limit your BitTorrent downloads. In our tests, downloads using control flows achieved up to 16253 Kbps while downloads using BitTorrent achieved up to 802 Kbps.

* Your ISP appears to rate limit downloads on port 6881. In our tests, downloads on port 6881 achieved up to 16253 Kbps while downloads on port 36835 achieved up to 824 Kbps.


Steve

So whats gaming been like the last few days?