In reply to a post by Katzo:

2. The same price per month as ADSL24 (WRONG) Cost per month went up!

Now in the English dictionary the word �unlimited� is very well documented (except if you are an accountant or solicitor doing the small print for rogue internet companies, then it means whatever they choose it to).

Katzo the Coms plc Dialup Kitty.

The price has not gone up unless you chose a different package, though their billing was out of sync with adls24, so last month was more expensive as they bought things into line, but the rate remains the same.

"
Never have I received email from this bunch. I don't even know where my monthly bill is? Have I received any notification of when its due? NO. This company has no idea what it is doing." Ummm, see above. No bill yet price gone up

" Most customers paid the premium price to enjoy the superb service ADSL24 offered me". Yes quite.

In terms of "unlimited" it still is. However, like 99.9% of other companies it is subject to a "Fair Use Policy", and lets be honest 1 Terabyte is a hell of lot of bandwidth to basically expect for free.

I am not sticking up for Coms, but just get your facts right. Not happy, then get your MAC.

I am not happy either and unless things improve dramatically (even my basic surfing crawls now some evenings) I too shall be going, but spouting off tosh gets nowhere.

Woody

99.9% companies use fair usage policy? That's a pretty bold statement, I spent less than an hour searching for an isp to migrate to and found plenty that didn't operate under a FUP

Yes to be fair, some have now dropped them, though many now throttle instead...
but I do accept 99.9% was perhaps over the top.
woody

Yes mine went up by £2.00 per month and ir was not out of sync? Same date and time of month! No idea Why? I had to go looking for it..........where as I used to get an email telling me. OK have we got that straight now?

No I have not had any emails other than the original one that told me I was going "green" slowly? NO I was never told I had downloaded to much and therefore would be capped? OR for how long this would occur? Month/Years etc

How can anyone use the "unlimited" and "FUP" in the same sentence? Just don't go together, AND I was never advised of any max download or FUP?

99.9%? I think not........Now that is tosh .Would like to see proof of that statement?

Not happy? to true BUT where do I jump to find a company that is as good as I had with ADSL24? Because I would like to get off this "high speed dial up" and spend my money with a reliable company that can offer me what I had!

Simple really Now can anyone give me a good suggestion as to who to throw my money at? I did ask that in the first post I made but no one bounced in with positive suggestions..........

I think well over 90% of ISPs operate either an FUP or Allowance system, at least during peak hours. But if we look at the number of users subject to such restraints the picture changes dramatically.

On unlimited products, BT, Sky and Plusnet do not apply them. What their customer split is between unlimited and allowance connections I don't know, but these have millions of customers so the UK population subject to FUPs must be well below 90%, never mind 99.9%.

In reply to a post by Katzo:

How can anyone use the "unlimited" and "FUP" in the same sentence? Just don't go together ....

OfCom The ASA agree with you. ISPs can no longer say their product is unlimited and subject to an FUP/1GB cap.

Edited by RobertoS (Sun 23-Mar-14 22:23:57)

I guess that doesn't include it in the name of the service then? Coms for example has three products with unlimited in their titles (Coms DSL Unlimited,, Coms Complete DSL Unlimited and Coms Fibre Unlimited) all of which come with an allowance set at 1000gb and even mentions FUP on their sales page.

It's the ASA, not OfCom sorry. I've edited the post. This News Article is about it.

Maybe they can get away with 1TB, though that article suggests a lot more. Someone watching a lot of HD TV catchup could se an awful lot.

havent been on these forums for years..as never had a problem...noticed last weekend something wasnt right and tonight..cant even download past 100kb/s..truly shocked what ive read in this thread..defo gettin my mac code..not purly coz of the throttling but the SNEAKY WAY they have done it and the LIES..cant stand liars and this paul richens seems very untrustworthy indeed,

i thought thrttling died out with the dinosaur 512mb adsl.....adsl24 seem to have manage without doin this
why am i payin for an office package wth now restrictions..sorry but i work hard for my money and in this day and age every penny counts...coms will loose my custom..and ill be posting my info on coms on various social networking sites. (NEWS TRAVELS FAST).

i miss adsl24

i cant stand coms

Wonder what Plusnet/Xilo who both offer unlimited products would say if you maxed out say a 60mpbs connection 24/7 downloading stuff via p2p/usenet