In reply to a post by VWGolfman:

New legislation is just about in place to enable providers to "pull" you off of another's MPF platform.

Sounds good. I had a pm from Vivaciti and they are trying to sort this very soon. It seems to be an issue with TT LLU system

Edited by deleted (Wed 26-Mar-14 13:10:25)

In reply to a post by nickscs:

I believe they, Coms, think that by doubling existing customers usage caps , it is a fair trade. But I dont!!

I also don't. The larger providers often offer unlimited usage. But what is the point in higher or indeed unlimited usage if your speeds are throttled?

In reply to a post by ColinA3:

The larger providers often offer unlimited usage. But what is the point in higher or indeed unlimited usage if your speeds are throttled?

Exactly.
I don't download much. Less than the 30GB a month I pay for.
However, when I do download a file it is of major importance to me that I get it at the maximum speed my connection will allow.
That is what I pay a premium monthly fee for. I could nearly halve my expense if I was willing to have traffic shaping on my connection.

When can we expect an announcement of the new fee restructure/pricing points that will reflect these impending changes?

Yes that's right and in fact BT are already able to do this.

No need to stay stuck on somebody's Full LLU worrying about charges and downtime for getting off anymore!

In reply to a post by nickscs:

In reply to a post by VWGolfman:

New legislation is just about in place to enable providers to "pull" you off of another's MPF platform.

Sounds good. I had a pm from Vivaciti and they are trying to sort this very soon. It seems to be an issue with TT LLU system

Hi Colin, NickCS, Shroompicker and VWGolfman

All good questions and once we've finished testing I'll be in a better position to answer with something more concrete.
We are looking at what options there might be for an service that caters for those users who want to use p2p and similar.

If you could drop your contact details to me by PM I'm more than willing to call you and explain on a more personal basis what the results were, what we intend to do based on the findings and answer any other Coms based questions early next week.
If you are really lucky I'll meet up and but you a beer (or whatever your tipple is).

I will not be online much over the next few days as I have to take some time away. In my absence my colleagues will be checking the forums and will respond where appropriate.

Can I ask for your patience regarding any further questions on this particular matter, I will respond to queries but there may be some delay. Don't think that because I haven't responded within 48 hours that I'm hiding away in my hollowed out volcano

Thanks again

Paul

In reply to a post by PaulComs:

Thanks again

Paul

Paul as we would like to know is WHY we should stick with you and not go to a cheaper provider now? I hope you understand why people (computer savvy) went with ADSL24 over the others?

My personal opinion on the throttling situation aside, I have to say I'm impressed that you're prepared to personally call people and discuss matters with them.

Well thats a personal decision you make with any company you have dealings with, not just an ISP. If you like what they offer you go with them or stick with them, if not you leave.

Hi Paul.
Thanks for the reply, will pm you and expect my choice of real ale in the post. Unless you are looking for an excuse to venture down the M3 to the sunny south coast that is, lots of good pubs around here. lol