In reply to a post by bobble_bob:

snr effects upload aswell as download

?
Where does that come from? Something on particular LLU services?

Im sure ive read people on here with coms who have had their upload and download SNR both reset, not just the 1. Could be wrong, but i thought upload and download target SNR could be set independent of each other?

Edited by bobble_bob (Wed 26-Mar-14 21:23:08)

In reply to a post by bobble_bob:

.... but i thought upload and download target SNR could be set independent of each other?

That's what I always understood, yet we are only usually able to adjust the downstream margin

My upstream margin has definately been adjusted, if only slightly, as on ADSL24 I would have an upstream sync of around 1024k, but with Coms it's in the 800-900k range

Just thought I would pay a visit to the Coms.com website and I notice this in their ADSL24 Frequent Q&A section:

Q: What happens to my ADSL24 broadband service?

A: You will continue to receive broadband service from ADSL24 until you are moved to Coms. In most cases the move to Coms will provide an improved broadband service. No broadband service will be down-graded as a result of the move.

Well there it is in B&W first the joke partin most cases, guess we must be the not most cases people Coms will provide an improved broadband service and then the most hysterical part No broadband service will be down-graded as a result of the move

So which part of this statement is still true Paul??

I assume neither ? My service is in no way improved in fact the complete opposite, my service had been mega downgraded now. We have gone from typical off peak in which I am going to say (Non throttled) from 20:00-08:00 down to 00:00-08:00 a loss of 20 hours per week, I note that now we are also on the weekends throttled from 10:00- 00:00 this is just ridiculous now 14 hours a day on an off peak unlimited service that I pay premium money for? Zen and Xilo offer truly unlimited off peak with no traffic shaping at all for exactly what I am paying to you now for this substandard service.

Come on this is now beyond a joke. We all know that when your study is over anybody who uses P2P is going to be hammered to hell, why should I probably end up having to pay even more for the privilege of if I want to use P2P or usernet ?? I already pay a premium price for that now. This is a huge change in my service and not all what I signed up with when I joined ADSL24. I wait with baited breath as to what we can expect from you come Monday. I doubt there will be any big surprises though.

Steve

Edited by stevepressman (Wed 26-Mar-14 22:14:15)

I have only just today found out about coms now throttling via a ticket I submitted a couple of days ago when cs replied with some info about them trialling traffic management our hand has been forced due to some users abusing the network. (I suspected I was being throttled from the early days of March but put it down to OR /backbone as they always get the blame in my house.

I must say I'm really disappointed coms have gone back on their promise of no change of service. No good saying you're protecting the many. You're not. I'm one of the many and my service is now dire & essentially broken with it being heavily THROTTLED to Adsl2 3-12mbps speeds at best instead of my 79999 Kbps FTTC 77.43Mbps 17aProfile. Punishing all users claiming FUP when you clearly said there is not going to be any TFM or FUP embarrasses and damages your company's reputation now. I've just bought an xbox one and it took over 6 hours to download fifa 14 8 gig install irc on Saturday night. Pointless service now .

Why was there no packet loss from June 2012 when I had my FTTC installed till you took over coms ?

Not the service promised that I'm paying for. What's the point of having 76 meg throughput if you can now only ever achieve 400Kbps - 1024Kbps. My steam downloads are stuck on 1024Kbps. My Psvita is now taking 35 minutes to download the the update to update the firmware Ps3 will no doubt as well.

Only p2p/usenet is throttled. If you're getting slow browsing and xbox downloading thats something else. My xbox one speeds are normal

Edited by bobble_bob (Wed 26-Mar-14 23:18:52)

Yeah I know what is supposed to be throttled eg p2p and nntp but I think their traffic management tools are stuffed and have singled me out (lol) Jk because I downloaded 48 gig Friday afternoon when I took delivery of my Xbox One and then bought Call of duty Ghost on friday + killer instincts and it took very little time but Since Saturday xbox one detailed info reports 9.8 Mbps to 22mbps .

I don't think the tools qos is steady.

Well can only go on what ive seen, and although i dont online game ive been doing a fair few speed tests using the console speed test thing, and always got max speed for my connection (around 7mbps)

I'm 90% certain that I will leave.

I never exceed my 30GB limit, hardly ever get near it, but I do download games from Steam regularily together with patches.
I do download media files to watch later.
I do download files from nntp.
I won't wait hours for files that used to take minutes.

I will wait to see what Paul anounces come Monday and then, if the result is as I expect, a throttled connection for all but the basic web functionality then I will get a MAC and knock on ZENs door.

Sad, as ADSL24 was perfect for my needs.

Edited by deleted (Thu 27-Mar-14 15:30:47)

They arent throttling basic web functions, only nntp and p2p at peak times