Woody, I agree entirely - we all know things go wrong from time to time, or that things might change, so why not keep us informed? That's why I always assume now the problem lies with Coms (even though it isn't always their fault).

Today I've had a loss of service for 10 minutes - no idea why, so I've raised a ticket to see what they say. No doubt I'll be fobbed off with them saying it's not their fault.

Here's a BQM snapshot to illustrate.

So it wasn't just me then that suffered a loss of service this morning. I've not raised a ticket as I don't see the point as I'd only get fobbed off with some rubbish answer if at all.

My connection was also down for 15 minutes or so this morning. Wondered if it was just me..

9.45-10am was it guys? I had same

Yes, mine was down 09:47 to 09:57.

Got a quick response from Coms though - "Please accept our apologies on this occasion, this was a minor service outage and is unlikely to happen again. Your connection should (be) fully restored now."

Glad other people got it. I changed my target snr last night so wondered if that had screwed something up

Hi guys, how do I stand as I am on the full MPF transferred from adsl24 and not sure if and how I can move to someone like XILO. I think it must be through TT as they are the only other suppliers at my exchange (MYHOW) which is howden in East Yorkshire. ADSL24 was fantastic but this is killing me, although they are supposed to be installing fibre in our area this year but we are very rural so might be a while before we get it. though I do sync at 8563 on a 3.5km line on some overhead cables. Any info would be good. Many thanks. Mike...

Mike have a look at this thread here mate as this was originally about Coms Traffic Management. Your's is slightly off topic.

http://forums.thinkbroadband.com/otherisp/f/4318593-...

Steve

Edited by stevepressman (Tue 01-Apr-14 15:00:49)

In reply to a post by smithcomputers:

although they are supposed to be installing fibre in our area this year but we are very rural so might be a while before we get it. though I do sync at 8563 on a 3.5km line on some overhead cables. Any info would be good. Many thanks. Mike...

Hah, don't get too excited. Once your exchange is enabled they also need to upgrade the cabinet you are connected to. My area has technically been fibre-enabled for months, but according to BT I'll be lucky if the cabinet I'm connected to will be upgraded in the next 2 years

Bobble Bob, that is certainly the main thing (hanging before loading), but at other times it just crawls along slowly taking ages to update a page fully.

My neighbour is on TT direct, and I'm on TT LLU, both same exchange obviously, his is much faster then mine at present. Normally there isn't much between them.

I have however PM Paul who is going to look at the issue for me

Woody