Having been an ADSL24 customer for over 5 years, when the service & speed went down hill recently I happened to stumble on this forum & COMS related threads.
ADSL24 has been brilliant but now as per a lot of other people on here I'm no looking around at other available ISP's (I'm completely out of touch having been so satisfied with ADSL24!).
In any case, I opened a new case via the COMS user control panel and got the following response:
Good Morning,
A basic policy set was deployed to:
� Prioritise real-time traffic during peak time (18:00-00:00 weekdays; 10:00-00:00 weekends) e.g. VoIP, gaming, video etc. to ensure a consistent user experience
� De-prioritise peer-to-peer traffic outside of off-peak (00:00-07:00 daily)
� Ultimately reduce to peer-to-peer traffic during peak time to reduce 95th percentile bandwidth consumption.
This seems to be more information that I've seen posted on here so I thought I would share. Plus, I'm not sure how they can change the terms of the contract without some kind of notification...?