Some people are connected directly to the exchange, whereas most will be connected to a street-side cabinet. Surely the equipment in the cabinet makes a difference?

My exchange is enabled for fibre, for example... but the cabinet I am connected to is not.

In reply to a post by RobertoS:

]The difference between the "up to 8Mbps" and "up to 16/20/24Mbps" is nothing at all to do with street boxes. It's stuff in the exchange that determines that, then the speed you get within the "up to" depends mainly on the cabling distance you are from the exchange.

It could be you are so far from the exchange your line only supports 8Mbps or so.

In reply to a post by ColinA3:

Some people are connected directly to the exchange, whereas most will be connected to a street-side cabinet. Surely the equipment in the cabinet makes a difference?

What equipment? It's just wires and connectors.

You are getting confused about the different way FTTC is provided from ADSLx.

Skerne, who I was replying to, was talking purely about ADSL/ADSL2+ "up to"s. The cabinet is irrelevant for those.

On FTTC, yes you are right in a way, in that EO lines cannot get it. But even on "cabinet" lines that can, the active equipment in the cabinet is not changed. All that changes inside it is that a large patch panel is added. All the fibre equipment is in the associated FTTC cabinet, which incidentally FTTC installation engineers don't have access to.

I've got a longer, (slightly out of date re the speeds), explanation on this page.

How much is the migration costing ? as it wants to charge me £96 quid for some reason with me supplying my own router, static ip block of 8 ips

Edit actually it wants £135.59

Surely this cannot be right ?

Edited by deleted (Mon 21-Apr-14 21:44:45)

I am switching from Coms.com to Xilo and opted for Xilo's 30gb Fibre service (similar to the old ADSL24 product before Coms.com butchered it to death). The migration costs for me were £11 + One month upfront. So not sure what is going on with you facing £135 migration charges.

Moving over to Xilo hopefully some time next month myself, can't wait to be rid of these lot.

Bought an Elder Scrolls Online cdkey this afternoon and all bleeding evening I've been stuck at <150kbps download speeds for the client. Checked it at 10:30pm and what do you know, back up to my normal speeds. Whatever happened to the "robust" future proof service we were promised?

I am less than 500 metres from the Exchange yet my speed is considerably slower than someone who lives in a newer build area which is over twice the distance from the exchange but served by a new box. Explain that one?

Were you on a LLU ?

Steve

I forgot about your earlier post, citing you get 14Mbps. Why someone further away gets more is impossible to tell without working out whether you should be getting more now and also having details of the other line.

The fact remains, crashing your street box would make no difference except for a nasty lack of phone and broadband for a fair while.

In reply to a post by Skerne:

I am less than 500 metres from the Exchange yet my speed is considerably slower than someone who lives in a newer build area which is over twice the distance from the exchange but served by a new box. Explain that one?

Maybe you're on cheap aluminium cable (like me) while they're on much better but far more expensive copper.

And...speaking of throttling, it varies so wildly there just has to be something very strange going on. Sometimes it cuts me right back to less than 5kB/s, other times it rockets all the way up to a heady 10KB/s. I don't mind a bit of throttling to protect the service for all users but this is so overdone it's just ridiculous, it's like semaphore.
I'm using BTSync (bittorrent sync) to keep important files synchronised across PC's, this throttling makes it next to useless for large chunks of the time.