In reply to a post by baby_frogmella:

Give Xilo a call and ask them to put you on a 6db noise margin profile, this should give you speeds around 18 meg.

No way you'd gain 6 Meg from a 6db drop. Best you can hope for is 14-15 Meg.

I thought I might have to get something changed but needed confirmation of what to change from fellow posters in here. I suppose Xilo will be on a break because of it being Good Friday so think I might need to wait till Tuesday when they're all back to work. Hope you're right and I'll get a speed increase but XRaySpeX seems to think your recommendation of a 6mg increase is a bit optimistic.


Caley.

In reply to a post by caley:

I thought I might have to get something changed but needed confirmation of what to change from fellow posters in here. I suppose Xilo will be on a break because of it being Good Friday so think I might need to wait till Tuesday when they're all back to work. Hope you're right and I'll get a speed increase but XRaySpeX seems to think your recommendation of a 6mg increase is a bit optimistic.


Caley.

Sorry, Xray Specs is right, probably overly optimistic to expect a 6 meg increase by a 6db SNR reduction. But you should get at least 15 meg. Also you might want to change your modem/router to match TalkTalk's kit in your exchange, i suspect you're using a broadcom chipset router which is why your speed is a bit low for a 21db attenuation connection - even taking into account your current 12db SNR. I'm on the same exchange (NSICL) and if i use a broadcom router on my TT LLU line i get no more than 15 meg (6db SNR) yet using an Infineon modem (draytek 120) increased this to 17 meg - and this is on a 29db atten line - so you should (in theory) be getting way more than that once your SNR is lowered to 6db.

Edited by deleted (Fri 18-Apr-14 15:22:05)

Yes, the other two have answered the question. You've gaine a fraction by the re-snc but nothing drastic. In a way, that is good. It suggests a stable line .

Note this post. In case you aren't aware, uno = xilo. I would try a phone call, I'm not sure on their hours but a couple of minutes hanging on might prove fruitful. If it doesn't, raise a ticket .

Hi baby_frogmella.
The modem/router I'm using is a Netgear DG834N, bit ancient but it's always been doing the job. What do you suggest I buy for this connection?

Caley.

Thanks for helping. I'm not sure uno is available on the forums on this a bank holiday and I know Xilo is closed over the weekend and on public holidays so it'll be Tuesday before I can use the phone. If I do phone, what am I asking for? Want to get everything right. Don't want to look a wazzuck when I ask for what I need


Caley.

Buy a Draytek 120, its an ADSL2+ modem only so you would need to connect it to your Netgear to use its wireless functions:
http://www.amazon.co.uk/DrayTek-Vigor-120-external-E...

When you call up Xilo just ask them to put you on a 6db SNR profile, they'll understand don't worry

Edited by deleted (Fri 18-Apr-14 17:39:27)

You want the downstream Noise Margin reduced from the default 12dB to 6dB. 6dB is standard for most broadband. TTB are being ultra-cautious. Ignore the upstream, that's fine.

I wouldn't assume uno isn't keeping an eye on things, even if support is officially off. Send a ticket! It can't lose you anything, and could work.

Then post the ticket number here to make it easy if he looks in.

Edited by RobertoS (Fri 18-Apr-14 17:44:38)

I always buy a modem/router because I like their functionality. You any recommendations for one of them?

Caley.

Right, I'll take your advice and send a ticket. If Uno is watching them just maybe he'll help out. Let you know when it's done.

Caley.