They are definitely throttling my xbox one connections downloads even though their support says they are not. It's lies they are.

I can download ryse 36 gig for example (one of many) no problem before 6pm or 10 am on weekend when TFM kicks in but when trying to download anything when it's active, I get less than 8Mbps 1 meg a second and takes forever rather than 66+Mbps throughput download eg 8.4 meg a second.

Every time I've tried this test it always proves that during traffic management times my xbox one digital purchases to download takes far too long and is restricted by coms when they say it should not be affecting this but fact is it is.

Each time I test outside the restriction it's fine.

The are also throttling dropbox traffic.. clowns.
My phone auto updates its photos/video when home.

I have a number of machines on the network with dropbox, It basically renders the entire network (out) useless. 2000+ms pings and 0.04 download speeds when uploadiing and downloading at the same time..

Edited by deleted (Sat 26-Apr-14 15:19:06)

They are also throttling steam downloads.. my speed is fluctuating all over the place but nowhere near what I'm capable of.

*edit* seems to be back to normal now, must have been a different problem.

Edited by deleted (Sat 26-Apr-14 16:20:12)

Can anyone suggest a 'better' Company than Coms.com?

I am seriously getting tired - also when browsing the internet gets slower.
Line is fine.

Just getting tired of it.

ADSL24 was in fact BETTER - that is for sure - apart from their last few months - reason they sold it!

Well, I just switched to Xilo this week, and so far am totally happy. My speeds are now identical to those I used to get with ADSL24, and my latency is much better. The guy who deals with customers, Matt, seems pretty good too.

Agreed Matt has been a great help here too, unfortunately the only stumbling block now is the £40 LLU migration fee.

I do not think I should be charged this as I never requested a move to LLU while with ADSL24, however I don't feel that this is Xilo's problem so I'm looking into options to resolve this with COMS.

I can't recommend Plusnet enough. Far, far, far better than Coms. No throttling at all to speak of and my speeds have increased dramatically too. Been with them a couple of months now and my speeds are consistently 26-27mbps, sometimes up to 32mbps whereas with Coms, I was maxing out at 19mbps.

I'm on their Fibre unlimited package btw

My folks signed up with Plusnet last year and their connection has been rock solid. No problems at all. The only drawback is that it is a tad expensive. I was almost going to get them to go with ADSL24... (pre Coms obviously) Glad I didn't considering the farce that occurred...

After the throttling and other BS with Coms, I decided to migrate to Xilo in the end. Again, no problems at all. I get 100Gb peak vs 30Gb peak on Coms for about the same money so its better value and my connection speed has increased somewhat from around 6800kbps as it was on Coms to 8000kbps. I'm quite staggered on the increase actually as I am over 2 miles away from the exchange and BT estimates my line at less than 1Mbps... The neighbours only get around 4-5Mbps.
Makes me wonder, was Coms artificially limiting my connection speed somehow? Wouldn't put it past them considering all their other lying and shenanigans...
I do have an old unlocked 2wire BT Business hub and they are meant to be pretty good on long lines so maybe its that? Who knows.