Yes, I'm just completing your excellent sequence of tests .

You edit it in and I'll delete mine.

My concern all along has been that OP is confused what test socket actually is.

Edited by XRaySpeX (Mon 21-Apr-14 22:00:14)

I think caley will see what you mean. She may not know anything about wiring, but she is far from stupid .

Sounds like the ADSL2+ downstream frequencies are getting hammered by something - even the OP's ADSL1 connection was apparently border line in terms of throughput:

Wed 16-Apr-14 06:43:31 - "My stats (below) are not what I actually get, it's always less than that mainly on a good day 6.9 down and 370 up but in the evening it's abysmal.


ADSL Link Downstream Upstream
Connection Speed 8128 kbps 448 kbps
Line Attenuation 19.0 db 11.0 db
Noise Margin 11.6 db 25.0 db"

If as you suggest when connected to the test socket, after having established that none of the extensions are live, then the problem is probably exchange side of the NTE5 if the DSL continues to drop frequently.

Loop loss also seems rather extreme via the home wiring though!!!

In reply to a post by 4M2:

even the OP's ADSL1 connection was apparently borderline in terms of throughput:

Not at all! 6.9 Meg throughput down from 8.13 Meg sync is perfectly normal particularly on G.DMT. It's 85% of sync, as good as you can expect. Same goes for upstream.

In reply to a post by XRaySpeX:

In reply to a post by 4M2:

even the OP's ADSL1 connection was apparently borderline in terms of throughput:

Not at all! 6.9 Meg throughput down from 8.13 Meg sync is perfectly normal particularly on G.DMT. It's 85% of sync, as good as you can expect. Same goes for upstream.

Yes on a "good day" when presumably sync'd at 8128Kbps, 12dB SNRM, fastpath

Yes. In the OP's post you quoted she was complaining about slow throughput in evenings which will be down to ADSL Max congestion not modem frequencies. So I can't see it has any bearing on present ADSL2+ issues.

I take your point, guess I read it as an intermittent performance problem, symptoms of which were noticeably poor throughput, and not just an ADSL MAX evening congestion issue.

Never implied she was. Just trying to simplify things by putting it all in 1 place.

Right we've all reached the conclusion that I'm not stupid and I heartily agree with that. I have been working with Xilo support for a wee while and things seem to have improved thanks to Matt. My speed has increased and everything seems to be stable. Haven't had a line drop at my end for more than 48 hours. Thought I'd like your opinion on how things look and of course suggestions. I was a bit miffed when I last posted on here, whether it was my inability to explain myself or others who couldn't see what I was trying to say, frustration crept in and I thought I'd be better away. Now that things have calmed, I hope that you can all help me by looking at my stats and giving your opinion on them. RobertoS was right when he mentioned the bell wire. I got the BT guy back and asked him if he'd removed it and he hadn't. When he did the speed increased. Thanks for that. I've added the stats below for your opinion and I should add I've dumped the DG834n modem/router and replaced it with a N300.

Caley.

ADSL Link Downstream Upstream
Link Rate 18023 Kbps 1023 Kbps
Line Attenuation 18.5 dB 11.3 dB
Noise Margin 6.9 dB 13.2 dB

In reply to a post by caley:

ADSL Link Downstream Upstream
Link Rate 18023 Kbps 1023 Kbps
Line Attenuation 18.5 dB 11.3 dB
Noise Margin 6.9 dB 13.2 dB

Its good to hear your speed has increased & disconnections have stopped but you're still syncing a few meg short of what your line is actually capable of. On a downstream attenuation of 18db you should be getting closer to 21 meg:
http://www.kitz.co.uk/adsl/max_speed_calc.php

Next week i'm getting fibre installed on my TalkTalk Business line so will no longer need the Draytek 120 modem. If you want i can lend it to you to see if it makes a difference. You can either pick it up or it can be dropped off. I live at the top of Tower Road near the Codfather chippy in Westhill. PM me if you're interested

Edited by deleted (Mon 28-Apr-14 08:39:08)